Tag Archives: inclusion

Changing the Things We Cannot Accept – Museum Edition

Written by Mike Murawski

Last month, I was honored to be a part of the Smith Leadership Symposium in San Diego, an annual program of the Balboa Park Cultural Partnership.  Not only was this my second year being involved in this program, but I was also fortunate to be among a powerful group of presenters that included Shamell Bell (community organizer and choreographer), Milenko Matanovic (artist and community builder), and Monica Montgomery (founding director of the Museum of Impact).  Throughout our conversations leading up to the symposium and that day, we shared ideas about the value of community dialogue and the role of community care in our personal and professional work.

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Photo courtesy of Balboa Park Learning Institute.

My talk entitled “Changing the Things I Cannot Accept” was inspired, in part, by the writings of scholar and activist Angela Davis.  Davis’s powerful work had been on my mind after being encouraged by a colleague to read the recently published collection of her writings and interviews entitled Freedom is a Constant Struggle.  I am so grateful that this and other works by Davis made it to my ‘must read’ list, as she brings forward the urgency of feminism, intersectionality, and global solidarity to the struggles against injustice and oppression in our country.

In a speech to a gathering of Ferguson protesters in St. Louis in 2015, she stated: “Any critical engagement with racism requires us to understand the tyranny of the universal. For most of our history the very category ‘human’ has not embraced Black people and people of color. Its abstractness has been colored white and gendered male.”  It is within this tyranny of the universal, the neutral, the apolitical, the fair and balanced, and the objective that my frustrations lie when it comes to the role of museums in our society and in our communities.  Which brings me right back to the often-quoted words of Angela Davis:

“I’m no longer accepting the things I cannot change…. I’m changing the things I cannot accept.”

These words have resonated with me for quite some time.  Not because this has become an internet meme since the election, but instead because I hear these words repeated by activists that I greatly admire and respect in my own community and beyond.  And on that day of the Smith Symposium in San Diego, two of the other keynote presenters also included this exact quote from Davis in their slides.

So what are the things we can no longer accept when it comes to museum practice?

Well, for me, it is certainly not enough to lay out a laundry list of ‘things I cannot accept’ and continue to make the assumption that these are also ‘things that I cannot change.’  I think I was stuck in that long, deep rut earlier in my museum career.  I still hear many museum professionals talk about “the way things are” in museums and our inability to change things from where we are located in our organization (and in these power structures, more importantly). Many of the entrenched behaviors, policies, and practices in museums are based in a whole set of false stories we tell ourselves — self-sabotaging and oppressive narratives that hold us back, maintain the status quo, and create a fearful and hesitant attitude towards change.

I came across this specific idea of recognizing our false stories in a self-help book by Jen Sincero called You Are A Badass (ok, so not everything I read is as intellectual and hard-hitting as Angela Davis).  In it, Sincero writes:

“Because we’re so set in our ways and committed to our stories about who we are and what our reality looks like, we only scratch the surface of all that’s available to us every single moment.”

I’ve used Sincero’s framework in a few workshops I’ve led with museum professionals this year, working to identify the potential false stories that create barriers to change in our professional work, and then creating new powerful stories of change to replace them.  In a couple instances, we made our new powerful stories of change public by writing them outside museums using sidewalk chalk (I’ll never forget how it looked to have these messages written all across the main entrance plaza to the Museum of Art & History in Santa Cruz — thanks Nina!). We have too often upheld a systemic ‘big bad no’ that has dramatically limited the potential of museums to be agents of positive social change.

Rather than simply re-hashing the same concerns and complaints over and over again, it is far more vital and urgent to take action and change these things we cannot accept.  It is on us to replace these false stories with new powerful stories that envision a bold future for museums.  Below is my raw attempt at creating a new set of stories that I am working to tell myself — a set of stories that can lead to action and change in the work that we do as museum professionals as well as citizens, civic leaders, and members of our communities.

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Photo courtesy of Balboa Park Learning Institute.

This modest manifesto – first shared with the community of museum changemakers that came together for the Smith Symposium in September — brings the forces driving change in my own work out in a public, transparent, and vulnerable place.  No doubt this list is incomplete, imperfect, abbreviated, and oversimplified, yet I invite readers to add on to this list, flesh it out, and help us all move forward to change the things we can no longer accept:

1.  I cannot accept that museums are neutral. Museums have the potential to be relevant, socially-engaged spaces in our communities.  Yet, too often, they strive to remain “above” the political and social issues that affect our lives — embracing a myth of neutrality.  Well, MUSEUMS ARE NOT NEUTRAL, plain and simple.  In a 2015 article entitled “The End of Neutrality: A Modest Manifesto,” scholar Robert Janes writes, “neutrality is not a foundational principle of museum practice, but rather a result of the museum’s privileged position in society.” He continues, “complacency, the absence of continuous learning, and the weight of tradition are persistent factors in the inability or unwillingness to rethink the meaning of neutrality and its implications for the role and responsibilities of museums in contemporary society.”  It’s time to erase the tyranny of neutrality and move past this entrenched, limiting idea of museums.

2.  I cannot accept that museums are entirely object-centered and their primary purpose is to serve and preserve their collections. Museums are human-centered institutions, in the broadest and most inclusive sense.  This means more than just being visitor-centered or audience-centered.  It’s a mindset that recognizes the human potential and impact of our work, externally as well as internally. It’s a mindset that has the power to inform our decisions as museum professionals (around exhibitions, programs, partnerships, budgets, security, collections management, etc.) in a way that places a spirit of human connection at the core of our thinking, rather than just the objects.

3.  I cannot accept that museums function as separate from their communities. We often use language that externalizes those outside of our walls, setting up a false ‘us’ versus ‘them’ dichotomy. Museums can, instead, think of themselves as part of their communities. All museum staff, volunteers, members, donors, trustees, and partners are members of the community, and we only need to strive to be more inclusive and reflective of the broader local community.

4.  I cannot accept the thought that involving community members and their knowledge in a museum’s core practices will lower the quality of content and decrease overall trust in a museum’s authority. I’ve heard this too many times. Instead, let’s repeat and amplify the words that changemaker Josh Boykin projected on the wall behind him during his entire lightning talk this summer at MuseumCamp: “Let Your Community In.” Our communities know more than we do, and we need to recognize and embrace the knowledge, creativity, and lived experiences of these communities.  It’s no longer enough for museums to strive to be an essential part of their communities; we need to be working to ensure that our communities become an essential part of our museums. Quoting the transformative words of the Smithsonian Asian Pacific American Center’s Culture Lab Manifesto, “those who have historically been pushed to the margins hold the stories that will center our future.”

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Photo from Dalila Huerta, Instagram dlhuerta1848

5.  I cannot accept that museums do not consistently and persistently recognize the indigenous peoples on whose ancestral lands our institutions now stand. It’s time – now, today — to regularly and consistently honor the indigenous peoples of our place as well as the genealogies and hidden histories embodied in these spaces. It’s time to work toward decolonizing our institutions, and partnering with indigenous communities (artists, leaders, educators, activists) as we rethink the roles and responsibilities of museums.

6.  I cannot accept that issues such as immigration, refugees, police violence, transgender rights, water, and climate change are too political for museums. Museums are inextricably linked to these complex issues that are relevant to us today, and they permeate everything we do (whether we choose to acknowledge it or not).  I believe we can boldly come together around a respect for each other and the environment, rather than continue to allow these issues to divide us.

7.  I cannot accept that museums still use ‘keeping their donor base happy’ as an excuse to not be socially relevant and forward thinking. This fear of losing donors and patrons is far too pervasive. No way. I’m not buying it. If museums have a clear, bold, community-based vision for inclusion and social change, donors will support this work.  We need to have more trust in those individuals and foundations that support our institutions, and begin working with new funding sources specifically seeking organizations dedicated to inclusion, social change, and building stronger communities.  Some supporters may leave, but new ones will join in.  Like the old proverb says, “The best time to plant a tree was 20 years ago. The second best time is now.”  Get that tree planted today!  — And I wanted add to this a powerful, brutally-honest sentence from Brene Brown’s latest book Braving the Wilderness: “When the culture of any organization mandates that it is more important to protect the reputation of a system and those in power than it is to protect the basic human dignity of the individuals who serve that system or who are served by that system, you can be certain that the shame is systemic, the money is driving ethics, and the accountability is all but dead.”

8.  I cannot accept that many museums are hesitant or afraid to proclaim that Black Lives Matter and black life matters, or work with activists in the Movement for Black Lives and other intersectional movements standing up for human rights. Museums need to unapologetically recognize and engage the brave, transformative work of the Movement for Black Lives and their vision to “move towards a world in which the full humanity and dignity of all people is recognized” (Vision for Black Lives), as well as other important movements fighting for these same basic principles of human rights. We should look toward the leadership and vision of the Ford Foundation, a global organization leading efforts to support social justice and human welfare. In their statement “Why black lives matter to philanthropy,” they bravely proclaimed, “now is the time to stand by and amplify movements rooted in love, compassion, and dignity for all people.”

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Community Social Justice Art Project in memory of the death of Michael Brown, organized by Don’t Shoot Portland, August 2016 at the Portland Art Museum

9.  I cannot accept that, for museums, being socially responsible is just a liberal trend. Museums have the potential to serve as agents of social change, bringing people together, contributing to local communities, and changing people’s lives. It is time for our institutions to respond to the challenges of our times by making a bigger difference. This is not a trend that involves museums starting a few new programs or pulling together an exhibition that is socially-engaged – this is a movement to re-envision the purpose of museums as collaborative, participatory, and socially responsible spaces in a way that will affect all of the work that museums do.

10.  I cannot accept that we, as museum professionals and as citizens, do not fully recognize and celebrate the work we do to be inclusive, relevant, and responsive to the issues affecting the lives of our communities, our neighborhoods, our audiences, and our staff & volunteers. We must fiercely and consistently recognize the work we’re already doing to make positive change in our society and for our planet, and build communities of changemakers within and across institutions.  This is some of the most meaningful, relevant work happening in museums right now, so let’s work to make these stories the central stories of our museums. People across our institutions—not just educators but directors, curators, marketing staff, board members, donors, etc.—need to be publicly and visibly proud of the programs, exhibitions, projects, and strategic & structural changes that actively embrace equity, unheard stories, dialogue about provocative questions, and the diverse and rich lived experiences of those living in our communities.  More comprehensive support for this work can lead to an expanded focus on social impact and community partnership in a museum’s strategic goals and mission, in its exhibition and program planning process, in its staffing and hiring decisions, and in its overall allocation of resources.

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In his introduction to Freedom Is a Constant Struggle, journalist and activist Frank Barat brings light to an unexpected key aspect of activism and change: trying.  “Trying to change the world…,” he writes, “That is victory in itself.”

“Everyone and everything tells you that ‘outside’ you will not succeed, that it is too late, that we live in an epoch where a revolution cannot happen anymore. Radical changes are a thing of the past. You can be an outsider, but not outside the system, and you can have political beliefs, even radical ones, but they need to stay within the bounds of the permissible, inside that bubble that has been drawn for you by the elites.”

Time to break outside that bubble, and be an active part of creating a new, radical future for museums.

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Header Photo: “Time Piece – 2” by lewishdreamer, Flickr photo, CC BY-NC 2.0 license, some rights reserved.  Photo taken during Liberate Tate’s protest performance called “Time Piece” at the Tate Modern in June 2015.  Read more about this action here.

 

MUSEUMS ARE NOT NEUTRAL

By Mike Murawski

Museums have the potential to be relevant, socially-engaged spaces in our communities, acting as agents of positive change.  Yet, too often, they strive to remain “above” the political and social issues that affect our lives — embracing a myth of neutrality.

Well, MUSEUMS ARE NOT NEUTRAL, plain and simple.  Let’s come together and spread this message.

My friend and colleague, LaTanya Autry, and I decided to collaborate to create this t-shirt along with a campaign to spark conversations about the role of museums.  For the first run of this campaign, more than 500 people purchased t-shirts and we worked together to raise $5,669.79 total for the Southern Poverty Law Center!  So amazing!  We just recently launched our second version of this campaign (including some new colors), and we’re donating 100% of the profits to support Unidos Por Puerto Rico, United for Puerto Rico, an initiative providing assistance to those in Puerto Rico affected by the passage of Hurricane Irma and Hurricane Maria.

We hope you can order a t-shirt, wear it proudly, share your pics with our hashtag #MuseumsAreNotNeutral, and talk about the potential of museums to do good work, advocate for human rights, and take a stand against hate. Museums can be agents of positive social change in our communities, and it’s up to us to make this happen together.

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Order your MUSEUMS ARE NOT NEUTRAL t-shirt here!  And help us spread the word.

Here are a few recent blog posts that discuss the issues of museum neutrality.  Stay tuned for more, and be sure to follow the hashtag #MuseumsAreNotNeutral on social media to get connected to the community.

Changing the Things I Cannot Accept: Museums Are Not Neutral, by La Tanya S. Autry, Artstuffmatters blog, October 15, 2017

Museums Are Not Neutral: Wear It Across Your Heart, by La Tanya S. Autry Artstuffmatters blog,  August 31, 2017

“The Idea of Museum Neutrality: Where Did It Come From,” by Gretchen Jennings, Museum Commons blog, June 26, 2017

“Museums Are Not Neutral,” by Anabel Roque Rodriguez, September 2017

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Header Image: Protest badges from Sheffield’s Social History collection, part of an exhibition entitled “Sheffield: Protest and Activism” curated by Louisa Briggs.  

Nothing About Us Without Us: Culture Lab Manifesto

Written by Andrea Kim Neighbors

The first time I experienced a Smithsonian Asian Pacific American Center (APAC) Culture Lab, a pop-up museum experience, it was as a visitor repeating the word “finally.” Crosslines: A Culture Lab on Intersectionality took over the Smithsonian’s Arts & Industries Building during Memorial Day weekend in 2016, and was APAC’s first Culture Lab. It was a truly immersive experience with emotional weight—over 40 artists from all over the country created original works of art and interactive spaces where visitors of all ages and backgrounds entered to learn about, challenge, and be challenged by the Lab’s theme of intersectionality. The atmosphere was festive with a constant murmur of excitement as deep conversation filled the air of an historic building erected as the first United States National Museum. Since Crosslines, APAC has co-created Culture Labs in New York City (CTRL+ALT: A Culture Lab on Imagined Futures) and most recently in Honolulu (‘Ae Kai: A Culture Lab on Convergence). Culture Labs are built with communities, a co-created and collaborative experiment that has since impacted the way we think about and approach the idea of what a museum should be.

I am grateful to be a part of APAC as their Education Specialist. Since joining the team earlier this year, I find the one question I get asked by my fellow museum educators is, “What does museum education look like at a Culture Lab?” My answers can be found in APAC’s Culture Lab Manifesto, which was published this July in an all-Asian American issue of Poetry Magazine (see full text below, along with links to Culture Lab’s Manifesto page).

As a museum educator, I think back to my impressions of Crosslines, and how surprising  it was to walk into a museum space feeling like I belong, like my voice would be heard and that I would experience genuine empathy. How often can you walk up to an artist at a museum and jump right into conversations about intersectionality, what our futures may hold, and how our stories may converge into paths of better understanding? What I love most about being a museum educator is what is learned and shared from visitors of all ages and backgrounds. Creative dreaming and building with communities is something we don’t often allow ourselves the time and space to do in our professional realm. This manifesto was created out of a team effort steeped in reflection and proactive energies—it was time to share our vision and belief in how museums could be re-built with communities.

As an education program builds at APAC and future Culture Labs, I welcome conversation, idea sharing, and creative dreaming. I hope you will take a look at our manifesto and reach out if you would like to discuss re-building museum spaces with communities.

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“Hijabs & Hoodies,” portraiture installation, 2016, by Tracy Keza with Studio Revolt. Photograph by Les Talusan.

Culture Lab Manifesto

BY SMITHSONIAN ASIAN PACIFIC AMERICAN CENTER

We at the Smithsonian Asian Pacific American Center believe the soul of a museum lies not in its brick-and-mortar walls but in what happens inside those walls — the experiential friction between guests and hosts, history and future. We believe that curation can be a form of community organizing; that art can be collaborative, participatory, and socially responsible; that those who have historically been pushed to the margins hold the stories that will center our future.

With these beliefs, we introduce the Culture Lab into the fold of museum practice. Culture Labs are fleeting, site-specific happenings that recognize art and culture as vehicles that can bring artists, scholars, curators, and the public together in creative and ambitious ways.

The images in this slideshow are from the first two Culture Labs: CrossLines: A Culture Lab on Intersectionality (May 2016, Washington, DC) and CTRL+ALT: A Culture Lab on Imagined Futures (November 2016, New York City). What you see are alternatives to traditional museum exhibitions — or perhaps their next evolution. What follows 
is a declaration of principles for you to consider as you envision the museum experiences of today and tomorrow.

We at the Smithsonian Asian Pacific American Center believe that museums engaging communities should be built upon:

  • A CULTURE OF MEMORY. Every place embodies genealogies we must honor. Amplifying hidden histories builds empathy. Intervening in public space enriches our collective memory.
  • A CULTURE OF REPRESENTATION. Prioritize local artists, participants, and organizers. Nothing about communities without those communities.
  • A CULTURE OF AMBITION & EVOLUTION. Scale up. Open yourself to growth through conversation. Push both your ideas and practices.
  • A CULTURE OF IMAGINATION. Place value on daydreaming. Not everything is a logistic. Find the amazing in the margins.
  • A CULTURE OF PRESENCE. Live-time interaction — nothing 
replaces human contact. Make all spaces maker spaces.
  • A CULTURE OF EQUITY. Pay artists. Pay artists fairly. Dismantle hierarchies. Everyone shares in the work.
  • A CULTURE OF COMMUNITY. Create lasting collectives. Come to museums to be challenged, to change, to fall in love.
  • A CULTURE OF INTERSECTIONALITY. Step outside the silos that constrain our narratives. Allow yourself to think, feel, and remember in the same complex ways that we live.
  • A CULTURE OF RELEVANCE. Choose to engage in what matters right now.
  • A CULTURE OF BELONGING. Forge brave space. Extend welcome and safety to all peoples and communities. Make room for the marginalized, especially by questioning what marginalizes them.
  • A CULTURE OF BEAUTY. Who gets to decide what counts as beautiful? Question aesthetic classifications and priorities.
  • A CULTURE OF INSPIRATION. Open the process. Dream together. Make together.
  • A CULTURE OF FUN. Play is innovation. Play is care. Play is life.
  • A CULTURE OF ACTION. Stay woke. We have a social contract with one another to protect the vulnerable and ensure human rights for everyone.

—Adriel Luis, Lawrence-Minh Bùi Davis, Nafisa Isa, Kālewa Correa, Jeanny Kim, Hana Maruyama, Clara Kim, Nathan Kawanishi, Emmanuel Mones, Desun Oka, Carlo Tuason, Lisa Sasaki, Andrea Kim Neighbors, Deloris Perry, and Emily Alvey.

Originally Published, Poetry Foundation: July 5th, 2017

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Header image: The Red Chador: Threshold, durational performance, 2016, by Anida Yoeu Ali. Photograph by Les Talusan.

Museums Marching

Written by Jessica Ruhle

On Saturday, I marched.

I attended my local march in Raleigh, North Carolina, with loved ones. While I marched for personal reasons, it was equally important for me professionally. As a museum educator, the number of colleagues who marched left me joyful and inspired. The Raleigh crowd of over 20,000 people included coworkers from my museum, staff from other institutions, educators, artists, and gallery owners. Part of the power of the march was sharing it with so many people with whom I work in a variety of contexts.

Thanks to social media, that communal experience stretched far beyond my network in North Carolina. As photographs and videos spread, I shared the day with art professionals across the country and the world. As colleagues marched in Portland, New York, Los Angeles, Minneapolis, and Washington, D.C., their images reminded me of how fortunate I am to work with many who feel the same concerns, ask the same questions, and are making the same demands. Within my museum, my local arts community, and my broader profession, there is a shared commitment to public conversations about how our society has operated in the past, how it functions now and what changes are necessary for greater equality and justice in the future.

Of course, a single march is not enough to create change. We cannot simply applaud ourselves and carry on as we have in the past. Gloria Steinem reminded us:

“The future depends entirely on what each of us does every day. A movement is only people moving.”

How, then, will I create movement? What concrete actions can I take to support the causes for which I marched? How can I promote equal rights for women, LGBTQ communities, and people of all races and religions? How can I protect the public discourse around art and science? How can I speak out for appropriate funding of schools, access to clean water for all, and the protection of our environment? Many of my answers are things that I will do as an individual – phone calls to government officials, financial support of non-profit organizations, relationship building within my community, and my own lifelong learning about these issues.

Another answer to the question of what I can do is, simply, my job. It is impossible to ignore that my largest platform is my museum and the programs we produce. As museum staff, we have the honor of encouraging community conversations around the art we exhibit. With that role, how can museum educators translate the energy of the Women’s March into our professional practice?

Much has been made of the creativity of the marchers’ signs. There were funny signs, angry signs, and emotional signs, but they were all direct and clear in their message. I think museums can look to some of the signs for direction.

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Instagram @jordangraceowens
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Instagram @thesoulsofshoes

Be Inclusive

Museums are frequently criticized (appropriately) for their extreme whiteness. Don’t let this be true of any aspect of the museum experience that you influence. Whether you play a role in hiring staff, identifying teaching artists, inviting guest speakers and performers for public programs, or selecting artworks for tours, you have a responsibility to be inclusive. Prioritize racial diversity in your programs and staff to reflect your community more fully and to foster meaningful conversations that represent a variety of viewpoints and experiences.

Examining whom you include shouldn’t start and stop with racial diversity. Ask if you are representing a wide range of lifestyles, perspectives, and beliefs. Include those who challenge your own ways of thinking. Like the march, the museum is a shared space. As a shared space, museums must create meaningful engagement of the many, not the few.

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Instagram @kelsbrink

Spread Truth

Gallery conversations are often open ended. This is important in order to validate multiple interpretations and empower visitors. It is equally important that museum conversations embrace the facts. A recent visitor to my museum commented, “Being a slave wasn’t so bad in North Carolina.” One opinion, stated as fact, can make another visitor feel disregarded, or even unsafe. As museums engage in difficult social discussions, museum educators and gallery teachers will increasingly need to provide historical and current information that may challenge previously held assumptions and beliefs.

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Instagram @rboles

Engage Broadly

Art museum programs should spotlight a full range of disciplines. Invite scientists, social activists, medical experts, legal professionals, historians, musicians, poets, and more to participate in public programs. Art connects to all aspects of life. Therefore, discussions about art should engage more than artists and curators. Creating change will require conversations across all disciplines. Museums facilitate those conversations best when they ignore programmatic norms and build surprising partnerships.

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Instagram @anyalogan
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Instagram @kidximil

Expect Challenges

While so many of us turned out to march, our eagerness for change does not mean the work will be easy. This is not work that can be done in 140 characters. Actively respecting and engaging others is the serious work and it can be uncomfortable. Hard and uncomfortable are often part of anything that is important and necessary. Accept that mistakes happen. When they do, acknowledge them and use any missteps as opportunities to learn, to teach, and to improve.

Most importantly, remember the day we stood together. Remember how many share your goals of equality and justice. Remember that you are not doing this work alone. Remember that even when we are not marching, we are in solidarity.

Share your story from Saturday, January 21st.

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About the Author

jessica-ruhle-tedx-1JESSICA RUHLE is Manager of Public Programs at the Nasher Museum of Art at Duke University. Jessica founded and directs the Nasher Museum’s Reflections Program for visitors with dementia and their care partners. She has worked at the Nasher Museum since 2010. Previously, Jessica worked at the North Carolina Museum of History, the North Carolina Museum of Art, and Marbles Kids Museum. Before arriving in North Carolina, she worked at the Smithsonian American Art Museum. Jessica has an MAT in Museum Education from The George Washington University, as well as a BA in Art History from Davidson College. Jessica’s postings on this site are her own and do not necessarily represent the Nasher Museum of Art’s positions, strategies, or opinions.

Seeing without Sight: What I Learned About Photography at Sight Unseen

Written by Sarah WatkinsCanadian Museum for Human Rights

Reposted with permission from the Canadian Museum for Human Rights blog, the institution’s online presence for stories about the museum and its exhibitions, programs, education programs, and other news.  Check it out, and learn more about the exciting work happening at the CMHR. Original post by Sarah Watkins, September 3, 2016.

I have always believed that museums are powerful places. Visiting a well-done exhibit can help us to grow by opening our minds and hearts to ideas that we may never have even considered. For me, the travelling exhibition Sight Unseen: International Photography by Blind Artists is a perfect example of this.

On display at the Canadian Museum for Human Rights until September 18th, Sight Unseen showcased the photography of acclaimed international artists, all of whom have varying levels of vision loss. I was fortunate enough to work with some of these artists to create a lecture series called Shooting Blind, which explored the idea of taking photos without the use of sight. Now that I can reflect on this experience, I have come to realize that this exhibition and these artists have helped me to discover a new perspective on photography and ability.

A quiet evening on Winnipeg's Esplanade Riel. Credit: Shadow Walk/Sarah Watkins
A quiet evening on Winnipeg’s Esplanade Riel. Credit: Shadow Walk/Sarah Watkins

What is really interesting about Sight Unseen is that the art seems familiar but foreign at the same time. In today’s world, everyone takes photos – at home with family, out with friends, on our cellphones and tablets and with our digital cameras. The act of taking photographs has become commonplace, and for this reason we can all connect with this exhibition. The artists in this show, however, aren’t just taking photos or documenting a moment in time; they are communicating a message. They think very deeply and consciously about what they are going to photograph.

I used to take thousands of photos with my digital camera in an attempt to capture the exact thing that I was seeing with my eyes. Now, because of this exhibition, I have a different perspective. I take fewer photos, but I think more deeply about each one. I look beyond what is in front of me and consider why I am taking the photo. Am I trying to capture an image of the bridge, or the way that the evening light creates patterns out of shadows that reflect the shape of their source? Is it the fog on the water that is most interesting, or the stillness that it communicates the minute before I jump in the lake for a morning swim?

A foggy lake before a morning swim. Credit: Morning Swim/Sarah Watkins
A foggy lake before a morning swim. Credit: Morning Swim/Sarah Watkins

After visiting Sight Unseen, I see the photographs in a new way. When I look at the photo created by Evgen Bavčar that shows an outstretched hand touching the face of a stone statue, I no longer see just the objects. Rather, I see the careful exploration and discovery of something unknown. I can’t help but think of the artist, exploring the world in ways that I could never imagine, through the sense of touch. Similarly, I used to think of the amazing light paintings created by Pete Eckert as abstract art. His photographs created in a completely dark room with flashlights and other light sources seemed random. Now, the swirling colours and rays of light make me think of energy. Each model is represented differently, the colours and patterns as unique as the person they are highlighting. To me, this sense of energy was something previously imperceptible until Pete showed it to me through his work.

This change in perspective has me questioning what it means to be “able” to do something. If photography isn’t about sight, then maybe dancing isn’t always about what we do with our legs, and speaking isn’t always about sounds coming out of our mouths. This is the lesson that I have learned from Sight Unseen. There is more about us that is the same than different, so no matter what our differences are, we all deserve to have our humanity, dignity and rights respected in the same way.

*Sarah Watkins is a Interpretive Program Developer for the Canadian Museum for Human Rights.

Header Image: Gerardo Nigenda, Entre lo invisible y lo tangible, llegando a la homeostasis emocional (Reaching Emotional Equilibrium Between the Invisible and the Tangible).

Designing an Inclusive Audio Guide, Part 1

Written by Desi Gonzalez, The Andy Warhol Museum

Reposted from The Warhol: Blog, the institution’s online presence for stories about the museum and its exhibitions, programs, education programs, and other news.  Check it out, and learn more about the exciting work happening at The Warhol!

This is the first post in a series on the development process of The Warhol’s new audio guide. 

In 1964, Andy Warhol moved to a new studio in a large New York City loft and covered its walls with silver paint and aluminum foil. Dubbed the Silver Factory, this space became known as a gathering place for artists, friends, and celebrities.

The “open-door policy” of the Factory is something that we’re inspired by at The Warhol as we endeavor to create a communal and inclusive environment within the walls of our museum. One way we’re becoming a more inclusive place is through our commitment to making the museum friendly to visitors of all abilities. Later this summer, we’ll be soft-launching a new audio guide that takes an inclusive design approach. According to the Canadian Museum of Human Rights, this is a philosophy that designs with all users in mind from the outset:

“The inclusive design approach will ensure the museum experience is not only accessible for all ages and abilities, but is enriching and satisfying for all. It is not a design style, but an orientation to design.”

Through a series of posts on The Warhol Blog (cross-posted here at ArtMuseumTeaching.com), we’ll dive into the process behind our new audio app, which soft-launches later this summer in a limited release and will be available to all museum visitors this fall.

The story starts in the summer of 2014, when my predecessors in charge of digital engagement partnered with the education department to develop experiences for visitors who are blind or have low vision. One component of the project was an audio guide in conjunction with the exhibition Halston and Warhol: Silver and Suede. We used low-energy Bluetooth beacons to push content out to visitors based on where they are located in the museum—no need to read numbers on a wall label and type them into a device! Instead, the iOS application notifies you when there is relevant audio nearby.

In conjunction with the app, we also partnered with David White of Tactile Reproductions, LLC, to produce tactile representations of artwork in The Warhol’s collection. Tactile reproductions reimagine the contours and colors of an artwork as different relief layers, allowing visitors to use touch to gain an understanding of what a work looks like. Together, the audio guide app and the tactile reproductions allow visitors with visual impairments to delve into Warhol’s life and practice through senses beyond sight.

Working with our partners at Tactile Reproductions, LLC, to create the Andy Warhol artwork tactile reproductions. This one is a representation of Marilyn Monroe.
Working with our partners at Tactile Reproductions, LLC, to create the Andy Warhol artwork tactile reproductions. This one is a representation of Marilyn Monroe.

We learned a lot from these prototypes, but they were just the start. Since the beginning of this year, we’ve been hard at work to turn these prototypes into a reality. From the beginning of the process, we’ve kept four things in mind:

1. Put users first

We are committed to building an audio guide experience not just for community members with visual impairments, but with them as well. In our design process, we’ve worked closely with consultants with varying degrees of blindness. We talked to our partners even before we drew a single wireframe, exploring what makes a great museum experience and how they use technology. We also bring in our consultants to test prototypes at different stages of the process, allowing the findings from these sessions to guide the next step.

2. Don’t just build for accessibility

We strongly believe that if we design with different abilities in mind, we can craft a better experience for everyone. Even though we’re designing first for visitors with visual impairments, the audio guide will be available to all. Our consultants told us that they like to come to museums with friends and family, so whatever we design should be built for a social experience. Additionally, we currently don’t have an audio guide—and our front desk staff tells us this is one of the most common requests they get.

3. Reimagine the audio guide

Since we started from scratch with this audio guide, this was a great opportunity to depart from the usual way of doing things. We’re not the only ones rethinking the traditional audio guide: The newly-opened Broad Museum in Los Angeles is taking a cue from the irreverent and conversational tone of podcasts in their audio app; the British Museum has experimented with tours with longer audio files organized around themes rather than objects; and SFMOMA has designed a fully-immersive audio experience. In future blog posts, we’ll describe how we’re taking a different approach, splitting up audio content into smaller, modular stops and allow visitors to dive deeper if they’d like to learn more.

Testing the audio guide with our community partners.
Testing the audio guide with our community partners.

4. Start small, dream big

Everything I’ve described above is a tall order! From the outset of the project, we decided getting it right was more than ticking off all the checkboxes. For version one of the app, we have focused on only one floor of the building—floor 7, which displays works and artifacts from Warhol’s birth through to the early 1960s—but we’ve made it as complete an experience as possible. After launching and refining version one of the app, we want to expand to other floors of the museum.

Reviewing an exhibition floor plan with our community partners.
Reviewing an exhibition floor plan with our community partners.

Over the course of this blog series, we’ll be delving into everything from the user research we’ve done in conjunction with our blind and low-vision partners, to the process of imagining a new kind of audio experience, to the technical trials and tribulations of wrangling beacons and building our app from scratch. We’re glad you’ve joined us!

Accessibility initiatives at The Warhol are generously supported by Allegheny Regional Asset District, The Edith L. Trees Charitable Trust, and the FISA Foundation in honor of Dr. Mary Margaret Kimmel.

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Header Image: The Andy Warhol Museum by Scoobyfoo, Flickr.com, minor cropping to fit header size. CC BY-NC-ND 2.0

LGBTQ Alliance’s Welcoming Guidelines for Museums

the incluseum

Most of us agree that inclusion is important. However, we might be unsure how to activate this positive ideal in our daily professional practices. Where to begin when so much change and transformation seems needed? This week, we are excited to feature the Welcoming Guidelines that the LGBTQ Alliance, a professional network of the American Alliance of Museum (AAM), has been developing over the last couple years. These guidelines can certainly inform and help facilitate action. Thank you to Renae Youngs for introducing Incluseum readers to these guidelines that have been gathered in this document.

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Over the past two years, an AAM professional network has been developing a broad set of Welcoming Guidelines to help museums be more inclusive of lesbian, gay, bisexual, transgender and queer staff and visitors. The Guidelines touch on all areas of museum work, are available for free online, and launched at

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The Power of the Pre Visit

Written by Alex Brown and Jen Brown (Oleniczak)

Through a partnership with The Southeastern Center for Contemporary Art (SECCA), The Engaging Educator and ABC of NC, students ranging from 2 to 21 years old with Autism Spectrum Disorder came to SECCA as part of an art program funded by The Arts Council of Winston Salem and Forsyth County. Prior to the museum visit, SECCA and The Engaging Educator visited each class at ABC for a Pre Visit, something new for both the museum and the school. This was also the first time the school had taken a field trip to a contemporary art museum.

While educators can all agree that programs for students on the spectrum are extremely worthwhile, many institutions, educators, and schools have trepidation in approaching these programs – but knowledge provides comfort. While the idea of setting up programming for students on the spectrum is multi-faceted, an under-discussed part of programming is the Pre Visit. Going into the Pre Visit, we prepared a visual agenda, social story, and had a touch collection. Below, find our individual reflections on the importance and outcomes of our short but powerful Pre Visits:

Feels Like the First Time – by Alex Brown

I am accustomed to meeting school groups ‘cold’ when they come in the door. I know where they’re coming from, the size of the group, the age range, and I speak with teachers prior to visits to discuss the scope and expectations, but it is difficult to know the feel of a school group if I haven’t met the students. Starting ‘cold’ and getting to know the students during a program works great most of the time, but it is simply not enough for every group. Students on the autism spectrum often require extra attention and care that can be difficult to provide with a ‘cold’ start. That’s when the value of the Pre Visit became clear.

Typical school programs at SECCA last between an hour and an hour and a half. Since most school programs start without Pre Visits, I spend the first five to fifteen minutes with introductions, discussions around the definitions of contemporary art, and a primer on the exhibition. This not only helps students get comfortable in an unfamiliar space and with potentially unfamiliar ideas, it also creates an opportunity for me to ‘read the room’ so I can find out what the students are interested in and the kind of experiences they are open to. ‘Reading the room’ can be anything from a discussion with the students to paying attention to body language. It becomes easier to read students as a program progresses and as discussions unfold. By the middle of a visit, most students feel comfortable in the space and are open to expressing themselves. This process can be decidedly different with students on the autism spectrum.

The ability to read an audience by paying attention to both verbal and non-verbal cues is based on an understanding of typical behaviors. I am not an expert on autism, but I do know that people with autism often behave in ways that do not conform to traditional behavioral norms. Their behavior is simply different, and it can’t be read using typical behavior as a baseline. This is what makes it difficult to start ‘cold’ with people with autism. I have led programs for special needs classes, special needs organizations, and group homes, and until recently I had never done Pre Visits. I have always met the group like I would have any other. Where most students that are typically developing are comfortable by the middle of a visit, some individuals with special needs did not feel comfortable until the end, if they got comfortable at all.

Through the pilot program and partnership, we included Pre Visits with every class. We met with each class for about fifteen minutes, and in that time we got to know the students, the students got to know us, and we introduced the students to SECCA, the exhibition, and museum expectations using a social story. The value of a Pre Visit became immediately apparent. In one of the pre-kindergarten classes, some students began to cry and showed signs of anxiety when we waked in the room. By the end of our visit, a student who was in tears when I walked in the room had taken me by the hand to show me around her classroom. Responses varied from student to student, but through the Pre Visits we established a shared foundation of comfort with the students. A foundation that carried over to their SECCA visits, eliminating the need to start ‘cold’ and opening more time to explore, experience, and make art.

 

It’s Not Just You, It’s Meby Jen Brown (Oleniczak)

I haven’t always been a fan of the Pre Visit. So much of what I believe in with improv-based education is the idea of focusing on the current moment – maintaining a presence in the here and now to honestly react and respond to that here and now. Initially, it seemed a bit contradictory to have a Pre Visit with that mentality. The ‘secret’ I’ve discovered after doing a lot of Pre Visits through multiple organizations, including The Engaging Educator, is: the Pre Visit is as much for me as it is for the students.

As one of the people that initiated this partnership, I was insistent on the aspect of a Pre Visit. Modeling the program after the Guggenheim for All program, I saw a lot of success in getting the students ‘ready’ for their visit to the museum, as well as preparing the teachers with expectations. As an educator that has worked with students on the autism spectrum, as well as an improv advocate, my mentality behind the Pre Visit need was simple: while when you’ve worked with one person with autism, you’ve worked with one person with autism, and people are different every moment, it’s imperative to understand individuals where they feel comfortable and where they don’t. Yes, every child would be different. Yes, we were going to roll with it and be flexible and connect to the moment – but spontaneity? NOPE.

Now is a good moment to dispel a misconception about me as an educator. I plan. A LOT. I over plan. A LOT. The reason I over plan? So I can be flexible within a great big structure I’ve planned for myself, scrap things when necessary, pivot on a dime, and connect to the people in front of me. That’s improv.

Back to the Pre Visit – by going into the students’ classrooms, a space where they understand expectations, rules, and interactions, we could see how they connected with those consistent expectations, rules, and space. We could see that the high school class was VERY responsive to the prompts given to them, that the elementary class moved around a lot and like to hold our hands, and that the kindergarten class loved counting. We noticed the wanderers and the ways the teachers interacted with the students by saying, “follow the leader” to line up and the student’s attention span.

Yes, the students got to know us. Absolutely, they heard the social story, learned the expectations, practiced a ‘museum walk,’ and touched samples that would also be at the museum. We got to tailor and inform where we met the kids because of the Pre Visit. We were able to connect with them at a completely different level and prepare with more than just the teacher information (which is so valuable! Never stop doing this, teachers!)

There is an improv and storytelling principle of “starting in the middle” – essentially you get more accomplished by starting in the center of a conversation versus using time with exposition. The same happens with a Pre Visit – instead of using time to assess the group, you have a baseline. You can begin in the middle, and fine-tune the plan based on the individual moment of that student – the student you already have a relationship with. And how much better is that museum visit when you’ve increased your structure – when you’ve over planned for things, thought of possibilities, different directions, and prepared properly for anything? That’s where my flexibility as an educator comes in. Not from an “anything goes” attitude, but a larger structure to move around in. And a Pre Vist built into a special needs program, specifically one for students on the autism spectrum, makes my structure even larger, and my flexibility even smoother.


Have you had success with a Pre Visit program, or working with students on the autism spectrum? Share your comments, challenges, or best practices.

About the Authors

JEN BROWN (OLENICZAK): Founder and Artistic Director of The Engaging Educator, a NYC, LA and Winston Salem based organization that specializes in improv based education and development for the advancement of professional, social and communication skills. Through The Engaging Educator, her pedagogical approach has trained educators, students, professionals and individuals from organizations such as W Magazine, SFMOMA, Viacom, Columbia University, The Field Museum, MOMA, UNICEF, and Saks 5th Avenue. Recently the company opened a non-profit Foundation, offering free and low cost improv workshops to educators, at-risk teens and adults, and individuals on the autism spectrum. She holds degrees and accreditation from Marquette University, City College of New York, St. Joseph’s University and Second City.

ALEX BROWN: Programs Coordinator and museum educator at the Southeastern Center for Contemporary Art (SECCA), in Winston-Salem, North Carolina. As a member of both the curatorial and education departments at SECCA, Alex designs, develops and leads educational programs, family programs, exhibition and non-exhibition-related programs and film programs. In collaboration with the Curator of Contemporary Art and the Curator of education, he is also responsible for creating SECCA’s interpretive materials. By developing and offering programs that appeal to more than just one audience, Alex strives to make contemporary art approachable and accessible to everyone. He holds a B.A in History, Ancient Civilizations and Classics from the University of Iowa and a M.A in Museum Studies from Western Illinois University.

The Museum Salary Conundrum & a 21st Century Salary Agenda

Written by Mike Murawski

In recent years, there has certainly been increased awareness and discussion about salaries within the museum profession.  I can speak from my own place within the field of museum education when I say that this has become a very frequent (and more urgent) topic of conversation at conferences, leadership convenings, and professional meetings in recent months.  Thanks to the efforts of museum activists involved with movements such as Museum Workers Speak, #MuseumsRespondtoFerguson, protests at individual museums, and several leaders in our field, we are seeing an increase in awareness around museum labor practices, hiring, and worker pay as well as the intersection of these issues with race, gender, and class.

Last week, Joan Baldwin wrote an insightful and widely-read piece entitled “Museums and the Salary Conundrum” via the Leadership Matters blog — a site that emerged in conjunction with the 2013 book of the same name written with Anne Ackerson and studying museum leadership in history and cultural heritage organizations. In her post, Baldwin so clearly and boldly frames the problem of museum salaries:

“we work in an underpaid, under-resourced field. And for too long, too many people have told us that it is such a privilege to participate, that we should suck it up, deal with the fact that we’re thirty and still need roommates to pay the rent, and revel in the fact that we have a museum position.”

Joan quickly followed her post with another this week entitled “The Salary Agenda,” in which she and Anne take a stab at what they think a Museum Salary Agenda for the 21st Century could look like.  I really appreciated this action-focused series of items, which can begin to help the conversation focus on real change — from professional organizations and institutions to graduate programs and individuals.  Here is a quick repost of their Agenda, and I invite everyone to read their entire post and add comments to the already-active conversation on their blog.

From Leadership Matters:

What Professional Associations and Museum Service Organizations Can Do: 

  • Establish and promote national salary standards for museum positions requiring advanced degrees.
  • Encourage museums to demonstrate the importance of human capital in their organizations.
  • Make salary transparency part of the StEPS (AASLH) and accreditation process (AAM).
  • Support organizations in understanding the need for endowment to support staff salaries. A building and a collection don’t guarantee a museum’s future. People do.
  • Create a national working group for #Museumstaffmatters.

What Institutions Can Do: 

  • Encourage networking and individual staff development.
  • Make every effort to provide salaries that exceed the Living Wage.
  • Educate boards regarding the wastefulness of staff turnover.
  • Make criteria for salary levels transparent.
  • Examine the gaps among the director’s salary, the leadership team and the remaining staff.
  • Offer equitable health and family leave benefits (and make them available on Day One of a new hire’s tenure).

What Individuals Can Do: 

  • Do your homework. Understand the community and region where you plan to work.
  • Use the Living Wage index.
  • Be prepared to negotiate. Be prepared to say no. A dream job isn’t a dream if your parents are still paying your car insurance and your mobile phone bills.
  • Ask about the TOTAL package not just salary. If you are the trailing spouse and don’t need health insurance but do need time, make that part of your negotiations.
  • Network. Know what’s going on in your field, locally, regionally, nationally.

What Graduate Programs Can Do:

  • Be open about job placement statistics
  • Teach students to negotiate salaries and benefits.
  • Teach students to calculate a Living Wage plus loan payments and quality of life.
  • Encourage networking, mentoring and participation in the field.

Just as Joan and Anne are not speaking from a position of having solved all these problems, neither am I.  However, I wanted to share their recent writings and ideas as a way to ensure that this conversation remains strong within the field of museum education.  As we enter the spring season of conferences (AAM, NAEA, etc.), let’s make sure to keep these issues at the forefront of many of our conversations about diversity, inclusion, and leadership and work toward making appropriate and necessary changes within our professional organizations and institutions.

Thank you to Joan (and Anne) for sparking another important exchange around these vital issues to our field, and thanks to all the museum thinkers and activists pushing this issue through Twitter chats each week and in-person meet-ups across the country.

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100+ participants at the #MuseumWorkersSpeak rogue session at AAM 2015. Photo from Museum Workers Speak.

Header image: Flickr photo by Tax CreditsCC BY 2.0

 

 

Museums & #BlackLivesMatter

Written by Aleia Brown  and Adrianne Russell

Reposted from project CODE WORDS, an experiment in online publishing and discourse around issues of technology and theory in museums. Read more great essays by leading thinkers in the field by visiting the project on Medium. [republished with permission of the authors]

In the early nineteenth century, a small population of free people of color speckled the United States. Some of them did not disrupt the status quo, but revolutionaries like Denmark Vesey of Charleston, South Carolina called for the nation to burn.

A founding member of Emmanuel AME Church, Vesey primarily recruited church members for the insurrection. His plan leaked to slave owners before he could make Charleston a site of liberation. The Mayor organized a militia to catch all co-conspirators. Vigilante justice reigned over the city too, but it did not stop for good. On June 17, 2015 self-proclaimed white supremacist Dylan Roof reignited that spirit of vigilante justice and murdered nine Emmanuel AME Church parishioners with the intent to start a race war nearly a century after Vesey planned his uprising.

Black people have long struggled for their freedom and civil rights in America. Denmark Vesey is an example of this. Therefore, uprisings across the nation after repeated incidents of white police officers shooting unarmed black citizens is not just an inciting 2015 headline. It falls along the continuum of black people protesting against state sanctioned violence and over policing in their communities. So why do museums continually hesitate in responding to Ferguson and Baltimore and Staten Island and Cleveland and Charleston and…?

“Mike Brown Silent Protest White House” by Elvert Barnes, CC BY 2.0
“Mike Brown Silent Protest White House” by Elvert Barnes, CC BY 2.0

Are Museums Really Ready to Respond to Ferguson?

In Bridget McKenzie’s Code:Words piece, “Toward the Sociocratic Museum”, McKenzie proposes a new model of museum to counter the existing plutocratic and bureaucratic archetypes that have arisen from plunder and oppression or are discomfitingly in bed with problematic corporate entities, respectively. In theory, the sociocratic museum would forego being participatory and engaging on its surface for “governance that is non-hierarchical, consent-based and rooted in its communities.” Recently, museums have championed inclusion and engagement. But the digital landscape and communities of color have pushed back, creating spaces that discuss their lived experience and critiquing how other people view it.

McKenzie’s piece cited #museumsrespondtoFerguson, a Twitter chat we co-host the third Wednesday of each month 1PMCST/2PMEST, as an example of how people-driven movements in the digital realm can inspire change in museums. In 2014, tens of thousands of Americans took to the streets protesting the killings of unarmed black citizens by police in Staten Island, Beavercreek, Ferguson, Cleveland, Baltimore (and unfortunately many more in subsequent months). These actions were inspired, organized, shared (and ultimately spied on) via a host of digital platforms, most notably Twitter, which has the highest percentage of black adult users according to recent research. It’s the digital equivalent of an old-school office water cooler. It’s where news breaks, information is shared, and racist tomfoolery is dragged to the carpet.

Claiming Their Space Digitally

#BlackLivesMatter, and other movements, rallied marginalized people and amplified their unified voices. They claimed virtual space instead of waiting for it to be doled out to them. Traditional gatekeepers were rendered moot. Schools, arts organizations, libraries, and other entities responded with public statements denouncing police brutality, presented related programs, or offered their venues as community gathering spaces.

The Joint Statement from Museum Bloggers & Colleagues on Ferguson and Related Events, from which #museumsrespondtoFerguson generated, was an industry call-to-arms, primarily asking museums in the United States to similarly reflect upon their internal oppressive practices and actively demonstrate their roles as change agents fully embedded in our nation’s social, educational, and cultural infrastructure. The forward to “Museums, Equality, and Social Justice” (Sandell and Nightingale, ed.) makes this responsibility explicit:

“No matter what a museum’s legal structure, whether publicly funded, or authorised by society to function as a charity, it is expected to contribute to the common good. If its basic values do not include solidarity with the excluded, then the museum is reinforcing that exclusion”

“A Black Lives Matter protest of police brutality in the rotunda of the Mall of America in Bloomington, Minnesota” by Nicholas Upton, CC BY-SA 2.0
“A Black Lives Matter protest of police brutality in the rotunda of the Mall of America in Bloomington, Minnesota” by Nicholas Upton, CC BY-SA 2.0

Museums pride themselves on embodying the common good, on honoring its social compacts, and being physically and virtually relevant. Precious resources are devoted to “engagement”, a term so buzzy and overused that it often elicits groans and eye-rolls from museum employees tasked with bringing the nebulous concept to life.

These colleagues regularly communicate via tags such as #musesocial, #musetech, and #museEd to crowdsource solutions and exchange practices, so convening in digital spaces isn’t new. However, using those spaces to openly examine anti-blackness in museums certainly is.

Twitter: The Tool for Activists Online

Social activism is inherently risky but protest in the physical world can take place with a certain degree of professional protection. You can demonstrate outside of work hours or anonymously donate to causes of your choice. But participating in a Twitter chat explicitly dedicated to confronting your current or potential employers’ systemic oppression under your personal account, which might even include your image (and almost overwhelmingly some variation of a “these ideas are mine alone” disclaimer), is practically an act of rebellion in an industry with a long history of conformity, exclusion, and aversion to transparency.

The aforementioned Joint Statement was born digitally and continues to live online, making it more accessible than a paper document. Conversations responding to overarching themes like race, police brutality and community relations dominate the online landscape now. The monthly Twitter chat is a limb of the statement, keeping the conversation alive. Twitter has been the most appropriate online social media platform seeing that it is the most immediate and democratic.

Facebook, the most popular social media platform, originally started exclusively for Harvard students. Eventually, it expanded to a service for all Ivy League schools along with Stanford University. It was not until 2006 that anyone of appropriate age could join the site. Contrarily, Twitter has always allowed anyone with a valid email address to join the site. Anyone can build a sizeable audience without educational, economic or social weight.

While one of the high points of Twitter is that it very democratic, that aspect also hurts our ability to account for everyone engaged in the conversation. Twitter allows participants to see the full conversation. It also gives them the choice to be an onlooker without forcing them to participate. Because of this, we know there is a group of people who read the Tweets but do not contribute to the conversation. This is frustrating because it does not allow us to capture a complete sample of the comments surrounding certain themes.

To capture the Tweets that are present in the chat, we use Storify. While Storify provides a great summary of the chat, it does not retain tweets if a user deletes them. We are still researching the best tools for tracking tweets on a limited (i.e. no) budget. So far, NodeXL (visual) and TAGS (archiving) are possible contenders due to free, open source templates, although the TAGS archive reflects some bias in its often incomplete results.

Twitter is also useful in the sense that it’s immediate. It’s a space for discourse and thinking aloud in public. And it has a record for social change. Among many other times, Egyptians most notably used Twitter in 2011 to organize actions in hopes of overthrowing President Hosni Mubarak. Its record for serving as a platform for social change made it the top choice for housing #museumsrespondtoFerguson.

>>View #Museumsrespondtoferguson on Storify<<

This particular Storify, which focused on museums and oppression illustrates how Twitter introduced new perspectives and sources outside the mainstream to some of our chat participants. Margaret Middleton noted, #BlackLivesMatter has completely transformed the way I see the world.” Through these chats, Twitter continues to demonstrate to us that we can spread information that disrupts traditional narratives quickly and effectively.

The Stutter-Step Between Hashtag to Action

“Eric Garner Protest 4th December 2014, Manhattan, NYC” by The All-Nite Images, CC BY-SA 2.0
“Eric Garner Protest 4th December 2014, Manhattan, NYC” by The All-Nite Images, CC BY-SA 2.0

For all the good Twitter is, it still presents some challenges. How do we move out of an online safe space, to a space of action? We did not even provide a Storify for our fifth chat which asked participants to share anti-blackness work they have engaged since being a part of #museumsrespondtoFerguson. There were barely any tweets to archive. Instead of seeing action, that particular chat pulled back a veneer and exposed fear and tepid hopes. After several chats, it seemed like participants were still unsure about how to respond to Ferguson. We have pushed for museums and museum professionals to first examine the ways they perpetuate or dismantle oppression. Before museums can truly engage communities, they have to do the internal work. To be sure, this work is not easy, and it is far more complex than providing a tidy and succinct list of ten steps to engage with the black community.

Some comments, like one that relegated #museumsrespondtoFerguson to being “about museum staff talking amongst themselves — not a bad thing, but seems tangential in some way to community engagement,” are discouraging. Museums can’t engage communities of color before acknowledging and working through their role in marginalizing black and brown people. Furthermore, museum professionals cannot continue to cite early museologists like John Cotton Dana without providing the context that Newark struggled with desegregating its public spaces.

While John Cotton Dana wrote about engaging all people and making collections accessible and relevant, black people were not necessarily included in this plan. Dana demonstrated progressive ideas about gender, but never explicitly advocated for race equity. This is the type of deconstruction that needs to take place before museums attempt to engage a community that they have historically turned away. Learning about the likes of Mabel Wilson, in addition to Dana, makes for a more thoughtful and relevant approach to engaging black communities. #museumsrespondtoFerguson seeks to expose participants to different voices and thought processes that museums continue to ignore.

The chat generates thoughtful commentary, and has also inspired #MuseumWorkersSpeak, a conversation about labor and equity in the field. However, participants express some hesitancy, and even fearfulness, in putting these conversations to action. This was especially evident in our fifth chat where participants could barely answer the questions because they had not actually put in work to evaluate or comment on. We have not found the best solution for moving the conversation to action. Jumping back to the Egyptian Revolution of 2011, participants in their online advocacy never hesitated to take action. Action was intuitive. They believed in change and were willing to work for it.

Maybe, in this country racial change is not intuitive. And while Twitter can foster productive conversations, it has not fostered enough tangible actions in the museum community. The Charleston Massacre unfortunately connects us to the nineteenth century motto of vigilante justice against black people. Museums can no longer view contemporary iterations of racialized violence as traumatic headlines too difficult to work through in their spaces. As organizations with renewed commitment to community engagement, #museumsrespondtoFerguson needs to manifest in gallery spaces, programming and outreach.

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Header Image: “Eric Garner Protests,” Photo by Paul Silva, Flickr.com,  CC BY 2.0