Tag Archives: learning

Shifting the Focus of Docent Training Toward Social Discourse

Written by Andrew Palamara

Earlier this year, I started a series of in-gallery workshop sessions for docents at the Cincinnati Art Museum (CAM) as a complement to their lecture-based training. The workshops, repeated four times each month, focus on topics and themes related to the process of gallery teaching. Previously, the CAM docents did not have an outlet for continually examining object-based teaching methods. They have received a lot of training on content, but not as much on methods for sharing their learning experience with visitors. We talk a lot about the importance of questions and methods for more active participation, but we also explore the connections between the museum’s permanent collection and current social and cultural issues. One of the first social issues that I decided to address was the American perception of Islam.

Muslims have been at the forefront of public discourse since the terrorist attacks of September 11, 2001. Much of that discussion has been based out of fear and anger, leading some Americans to adopt distorted views of Muslims and the religion of Islam. Considering the tone of the rhetoric from this year’s presidential election, it is an issue that unfortunately does not have an end in sight. However, museums like the CAM display art from the Islamic world that allows museum educators and docents the opportunity to use the power of art to emphasize the positive and uplifting aspects of Islam.

I collaborated on these workshops with Shabana Ahmed, a member of the Islamic Center of Greater Cincinnati, because I wanted to make sure there was a Muslim voice in the conversation. Shabana serves as a volunteer to the Islamic Center, so it was also fitting to have someone who could relate to a docent’s experience as a volunteer. Though the workshop format was slightly different from the format Shabana uses with the Islamic Center, she was flexible and open to ideas.

I had a few objectives in mind. The first was to create an environment in which docents felt confident to participate. Instead of overwhelming the docents with terminology and history, Shabana and I focused on the essential facets of a Muslim’s faith. In that spirit, we also wanted to focus on the human element of art from the Islamic world. As an encyclopedic museum, the CAM is dedicated to celebrating art from various cultures. By humanizing the religious practices of Muslims and the processes of the artists that made the objects we see at the museum, it becomes much easier to see the similarities between Islam and other cultures.

Each workshop was roughly an hour long with an average of twelve docents in attendance. We stationed ourselves outside of the CAM’s mihrab from Central Asia. Shabana used the first half-hour to outline the core beliefs and tenets of Islam as a base for the discussion. When speaking about her experiences as a Muslim, Shabana wasn’t afraid to inject a little humor (it was pretty difficult for her to sell the perks of fasting to her children during the dog days of a summer Ramadan). In the second half, the docents split up into groups of three or four and I gave each group a hypothetical tour scenario related to the mihrab. Some of the scenarios included:

  •     You ask a group of third grade students, “What do we know about Islam?” A student raises his hand and says, “They’re the bad guys on TV.” How do you respond?
  •     After explaining the function of a mihrab in a mosque, a visitor asks, “Why is this considered art?”
  •     On a school-group tour, you overhear another docent telling her group that the people that made the mihrab “are not the terrible Muslims you read about on the internet.” What do you do?

After each group deliberated for a few minutes, we reconvened to share responses and ideas. Much of our discussions across all of the workshops revolved around maintaining open dialogue with visitors, and many docents noted the importance of the human element in the mihrab. One docent noted that, “art is integral to us.” Another mentioned that it was important to celebrate the unique qualities of Islam and connect it to shared elements from other cultures. We also talked about the consequences of characterizing Muslims as good or bad. Museum educators are increasingly adapting to the role of facilitator rather than speaking as an authority on a specific culture or artist. In terms of Islam, referring to good and bad Muslims flirts dangerously with honoring the association between Islam and terrorism where there is none.

There were some tense moments as well. Some docents balked at the thought of engaging in a  conversation about the religion; their role is to strictly talk about art. While I don’t advocate for docents to get into political arguments with visitors, it is practically impossible to separate the culture and religion from the artwork, just as there are essential societal and historical contexts to artworks that remain obscured or overlooked. Other docents had trouble responding to the hypothetical scenario involving an offensive remark from a fellow docent. They said they couldn’t believe that a docent would say something like that (indeed, it has unfortunately happened before).

My hope is that this is a sign of things to come. We all understand the power of visual art combined with an open dialogue. The challenge before us is how to incorporate new, and sometimes unsettling elements into the fold. This year, I have plans to lead workshops on empathy, a subject many museum educators are invested in, and society’s views on the human body. I have also had preliminary discussions with a colleague about a workshop on LGBTQ issues. It is exciting and daunting all at once. But as this year’s election has shown us, our challenges have become clearer than ever. It’s time that we embrace them.

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About the Author

andrew-palamaraANDREW PALAMARA is the Assistant Director for Docent Learning at the Cincinnati Art Museum (CAM). In this role, Andrew oversees the training, recruitment, and evaluation of the CAM docents. Prior to joining the CAM, he worked in education at the Dallas Museum of Art and MASS MoCA. He holds a BFA in Graphic Design and Illustration from Belmont University and a MA in Education from the University of North Texas. When he’s not at the museum, Andrew is most likely playing music or coaching his high school soccer team.

 

We the People: The Radical Possibilities of Hope for Museum Learning

Written by Michelle Dezember

“Art is the highest form of hope.”  —Gerhard Richter

Some of the most exciting conversations I have with the public about art happen right after we open a new exhibition. When I see the artwork installed for the first time, I almost get butterflies noticing elements that seem familiar and foreign. While this romance of discovery is possible after dozens or even hundreds of encounters with an artwork, surely the first experiences are heightened by an awareness of all there is yet to know.

On November 5, 2016, I gave my first tour of a new rotation of exhibitions here at the Aspen Art Museum. It included Danh Võ’s We The People (Detail) (2011) in the museum’s Roof Deck Sculpture Garden, an installation I was eager to discuss. The copper sculpture is part of the artist’s long-term project to re-create the Statue of Liberty in 1:1 scale, but rather than exhibiting the work as a complete reconstruction, Võ exhibits it in pieces around the world. Our group was silent as we approached the sculpture. Even after I shared the artist’s interests and intentions, the four visitors and I scanned the surfaces of the sculpture, knowing there was something more. Something still unknown.

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Danh Võ, We The People (Detail), 2011. Courtesy Lawrence and Joan Altma

The artist John Outterbridge once said, “Art has the audacity to be anything it needs to be at any given time.” As the sensational events of the election would unfold over the next few days, I considered more deeply Võ’s decision for his project to be shown as fragments, incomplete, and against our expectations of the icon’s typical display. I wasn’t so much in search of answers as I was of perspective—to know that I was part of something, much like the piece of a larger puzzle.

hopeinthedark_coverAs I thought about this dichotomy, I remembered Rebecca Solnit’s writings and her ability to capture seemingly contradicting ideas, such as finding oneself in the process of getting lost. Serendipitously, this year, she wrote a new foreword to her 2004 book Hope in the Dark: Untold Histories, Wild Possibilities. Solnit’s treatise on the radical possibilities of hope argues, amongst many other things, that we lose hope because we lose perspective. And just as my encounters with art continuously provide perspective, I believe that they also provide hope.

Hope, like art, is many things to many people. But it also is, quite often, unavailable to many. In a recent Gallup study of K–12 students’ perceptions in my community, Aspen Community Fund’s Cradle to Career Initiative found that local Hispanic students reported much lower on feelings of hopefulness than both white students in the same community and Hispanics across the nation. As I consider how the museum can respond to despair, it is important to recognize what hope is not: it is not a simple solution, nor to escape from reality. In a recent essay for the New Yorker, Junot Díaz responds to a woman who reached out for advice and solidarity:

“But all the fighting in the world will not help us if we do not also hope. What I’m trying to cultivate is not blind optimism but what the philosopher Jonathan Lear calls radical hope. ‘What makes this hope radical,’ Lear writes, ‘is that it is directed toward a future goodness that transcends the current ability to understand what it is.’” (65)

Similarly, Solnit, well versed in the inequalities of our world, does not believe that hope is capable of erasing injustice, but rather “is about broad perspectives with specific possibilities, ones that invite or demand that we act” (xiii). How are these perspectives of hope provided by art?

To propose the power of hope for the practice of art museum education, I have drawn from Solnit’s writings to select three conditions that are necessary for its survival.

1. TIME

Twenty-four-hour cable news networks propagate a desire for immediacy, as does social media’s ability to constantly refresh content. How does this urgency affect our ability to reflect? Perhaps newness ignores the generosity of history, forgetting the lessons learned through even the most challenging moments. To revisit the popular proverb “time heals all wounds,” it is important to recognize that what we do with this time determines how we may benefit. If we are to passively await a solution, then we dwell in the state of victimhood. But by recognizing our participation in a continuum of unfolding of actions, we are offered the bountiful gift of history. This also applies to having hope, which can be positioned as movement toward a positive, healing future.

Solnit identifies the ground condition for hope as the belief that anything is possible because we have no guarantee of what our futures hold. Time is a necessary ingredient to progress, for it allows us to prove our commitment to our values as we respond to challenges. Having hope asserts that we matter and our aspirations matter through our sustained engagement with them. It also, however, needs to embrace the fact that we might not know our impact for some time. As Solnit explains:

“It’s the belief that what we do matters even though how and when it may matter, who and what it may impact, are not things we can know beforehand.” (xiv)

This suggestion runs counter to many learning evaluation strategies, which often seek to immediately understand the outcomes of our programs that we design around or measure against. Having hope requires patience, for the fruits of our efforts may only be discernible far into the future, if we stay dedicated and attentive.

2. CONTRADICTION

Hope is equally weighted in the present as much as the future. Emily Pringle, Head of Learning Practice and Research at the Tate, is a critical friend with whom I exchange conversations about our field. She once explained the dangers of worry, which by its nature takes us out of the present, either by reliving the past or by forecasting the future. This is not to say that the past and future are unworthy of attention, but rather that productive means of addressing them can be found from the vantage point of the present. araponraceIn 1970, anthropologist Margaret Mead sat with writer and social critic James Baldwin in a public discussion later published as A Rap on Race. During their conversation, Baldwin quotes a poem written by an incarcerated teen who had effectively lost all hope. Baldwin’s stance on the preservation of hope was to say, “If we don’t manage the present, there will be no future.” The coexistence of our attention on these contradictions is precisely the dynamic that makes growth possible.

To be whole, we must recognize that we are fragments. Võ’s We The People is an extraordinary example of embracing contradiction: a monumental figure in a small scale, a symbol of unity shown as a fragment, a familiar icon that is not entirely recognizable. Solnit equally encourages us to resist the desire to consider our world as static, and rather, to appreciate its dynamic inconsistencies. She uses the example of paradise, which in her opinion is not a fixed place, but rather the very pursuit of it through hope. More plainly put, “Perfection is a stick with which to beat the possible” (77). It is possibility that gives us purpose, and it is imperfection and not knowing that allows us to learn.

3. UNKNOWABLE

As social creatures, it is rarely enough to accept that we don’t know—we constantly strive to make sense of the world and our place in it. And while it is easier for us to grasp that the future is not yet written, it is more challenging to posit that history does not have a conclusion. Artists candidly embrace that which they do not know about the past, present, and future in order to make works that show us something in an entirely new light.

Just as art begins with not knowing, so should our experience of it. Within this context, we return to hope, which is neither optimistic nor pessimistic, but retains qualities of both in order to navigate the unknown. Solnit elaborates saying:

“Hope is an embrace of the unknown and the unknowable, an alternative to the certainty of both optimists and pessimists. Optimists think it will all be fine without our involvement; pessimists take the opposite position; both excuse themselves from acting.” (xiv)

The two qualities are necessary: optimism (often conflated with hope) believes in progress; and pessimism believes in a need for caution. While the Italian philosopher Antonio Gramsci was imprisoned for his neo-Marxists beliefs from 1926–35, he maintained sanity through covert writings that were later published as The Prison Notebooks. In them, he wrote that he found hope through “the pessimism of the intellect, [and] optimism of the will.” Similarly, how can we find hope in difficult moments with our museum learners? According to Gramsci and Solnit, the key is embracing that which we do not know. We must not take any knowledge as a given, but rather observe it as cautiously as a pessimist and as unguardedly as an optimist.

As art museum educators, it is not enough to recognize the power or responsibility that we have to positively influence our learners. We must act to create opportunities for them to find hope. Art provides a wonderful vehicle for us to do this, functioning much like an activist. When we engage our community with art, we make producers of meaning, not simply consumers. Solnit summarizes our call to action:

“How do people recognize that they have the power to be storytellers, not just listeners? Hope is the story of uncertainty, of coming to terms with the risk involved in not knowing what comes next, which is more demanding than despair and, in a way, more frightening. And immeasurably more rewarding.” (7)

How can we give more time for hope to play out? Where do we embrace contradictions, and where do we shy away? How can we find power in not knowing?

About the Author

michelle-dezemberMICHELLE DEZEMBER is the Learning Director at the Aspen Art Museum, where she oversees all aspects of education, public programs, and interpretive projects. Previously, she was Deputy Director of Programming and Special Projects at Mathaf: Arab Museum of Modern Art in Qatar, where she also served as Acting Director and Head of Education. She has also worked as a museum educator in California and New York, and as a Fulbright scholar at the Museum of the History of Immigration in Barcelona. She holds a dual degree in Art History and Sociology from Santa Clara University, a diploma in Visual Cultural Studies from the University of Barcelona, and an MA in Museum Studies from the University of Leicester.

Featured Header Image: Participants of Aspen Art Museum’s Art Studio after-school workshop for K–4 grades working on a collective artwork inspired by Danh Võ’s We The People.

Podcast: 4 Museum Educators & 4 Days at SXSWedu

Posted by Emily Kotecki, North Carolina Museum of Art

From early childhood to higher ed to policy, SXSWedu aims to represent everything innovative happening in education. Museums are just starting to make a presence. I estimate that museum and library professional made up 1% of the 7,000 attendees.

Given our small presence, it was interesting to note where we intersected with the national conversation about the future of education (personalized learning, equity and access) and where we differed (STEM v. STEAM).

I sat down with three other museum educators during our time at SXSWedu: Juline Chevalier from Minneapolis Institute of Art; Claire Moore from The Metropolitan Museum of Art and Anne Kraybill from the Crystal Bridges Museum of American Art.  We talked a bit about our first-time experiences, perceptions, and reflections on SXSWedu.

(Note: Anne, Claire and I were one of three sessions – out of 400+! – talking about museum innovations.)

Here is a link to the SoundCloud podcast audio (7 min), and we’ve embedded the content below, as well. We hope you can listen to this on your desktop or mobile devices, but please share any problems or issues you have with the media (this is the first ever “podcast” attempt on ArtMuseumTeaching, which is why we’re starting small):

While SXSWedu started just six years ago, it has expanded its offerings every year. For example, this year was first year SXSWedu:

  • had an arts thread
  • had a museum and library professionals meet up
  • had a museum educator on the advisory board (yours truly!)
  • had a “Learning Spaces” track for session proposals

This young conference is still evolving and could look very different in the next few years. As we noted in the podcast, we believe it’s important for the museum field to attend and present at conferences like SXSWedu in order move from the periphery of education to becoming integral to the conversation.

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Featured header image from http://usa.sae.edu/news-and-events/news/sae-chicagos-martin-atkins-to-speak-at-sxsw-edu-2016/

 

Museums & the Future of Learning

By Emily Kotecki and Jill Taylor, North Carolina Museum of Art

Over the last year, the North Carolina Museum of Art has been documenting the design process we’ve been using in our IMLS planning grant on the role of museums in next-generation learning. On Saturday, January 30, 2016 (after a week’s delay due to weather), we held a Thought Partner Summit for our two advisory panels and a Future of Learning panel discussion for the public to reflect on the work we’ve done so far and prepare for the final stretch of our grant.

In the morning, our collaborative planning team of P-16 educators from across the state met with three out of the nine thought partners (the other six were not able to attend the rescheduled event). These thought partners are national leaders in the fields of education, museums, and technology. Working in affinity groups, they shared ideas about teacher professional development, experiences for students that happen online and onsite, and participatory gallery spaces. Thought Partners helped groups become aware of potential models for programs, recognize gaps in our planning, and find connections between prototype ideas.

We then invited the public to join the discourse in a lively panel discussion that afternoon (#NCMAfuturelearn) investigating the future of learning and the role of the art museum in shaping and supporting that future. Sylvea Hollis, from the Center for Future of Museums, moderated a panel featuring Corey Madden, executive director of the Thomas S. Kenan Institute for the Arts; Matthew Rascoff, Vice President of Learning Technology and Innovation at the University of North Carolina; and Dr. Keith Sawyer, Morgan Professor of Educational Innovation at UNC-Chapel Hill. The full panel discussion recording is linked here through Livestream.

Here are three (of many) big takeaways from the panel that help us take a closer look at what the future of learning might look like and what role museums might play in that future.

1. How to maximize the learning space

The environment in which people learn can have a huge effect on how they learn, what they learn, the questions they ask, the ideas they generate and so on. Corey Madden used her combined experience as a leader at Kenan Institute for the Arts and a practicing artist to think about how spaces can help shape a learner’s perspective and develop new ideas.

“The key idea of education and art is the creation of perspective. What I’m most interested in, is to give that experience to the audience…It’s not me imposing [my] perspective on them…it’s an invitation, a provocation…to use their curiosity to find themselves in a place where that new perspective is created and that generates more and more ideas.”

But what if that space is virtual? Physical? A hybrid?  What are opportunities in person that are not possible online, and vice versa?

For all the technology we have access to, the “social cultural needs of human beings haven’t changed,” says Corey. We can watch a lecture online and then use that to catapult us into a lively discussion with peers when we get to class or the museum. Technology can free up learners to engage with the human part of themselves. She continues:

“If you combine the portal of technology, the reality of the actual space, and the incredible imaginative capacity of students, you can imagine that you can use place and space to transform how people learn.”

2. Imagining jazz-inspired learning frameworks

If you listen to improvisational jazz, it’s not completely improv. That smooth melody is guided by some sort of structure, whether it’s a genre, chord, or song form.  Similarly, Dr. Keith Sawyer, a jazz pianist, sees effective creative learning as “a process of discovery, a process of experimentation, a process of making failures, and switching gears. I think of it as an improvisational process that is necessary to … becoming an effective creator.”

But the paradox he sees for educators is to: (A) engage in “an improvisational dialogue where the teacher is the one that provides the guidance,” and then (B) balance the top down constraints that come from institutional budgets, state testing, and curricula with the necessary need for “bottom up improvisational creativity that is driven by the learner.”

During the Q&A portion of the panel, a student in the audience who is also a member of the NCMA Teen Arts Council, shared her experience with a teacher who made learning AP Calculus engaging, creative, and relevant to her.

“I’m bad at math, that’s why I love art so much, but I’m in an AP Calculus BC course and I’m doing well in it because my teacher knows how to create an environment where I can learn the way that’s best for me. For example, I made a music video about calculus. Instead of ‘Take me to Church’ by Hozier, [we created a video called] ‘Take me to Calc.’”

Sawyer added that creative learning is not and should not be isolated to the arts, but creative learning should be happening in all fields. “We need creative scientists, we need creative writers, we need creative historians, and we need creative mathematicians.”

3. Technology: Enabler of Human Connections

Matthew Rascoff predicts two categories of technology that will have the biggest impact on the future of education. The first, that he believes is “years off,” is incorporating adaptive learning into education. In this scenario, computers understand the learner’s patterns, make sense of those patterns, and then tailor the experience to exactly what the learner needs at that time.

The second category of edtech which is not years off, but in fact happening right now and will continue to do so, is “using technology as an enabler of better connections among and between people.” It can foster communities of learning so anyone can access and benefit from knowledge about a topic. For example, the Brooklyn ASK app connects curators to the general public in real time. As visitors have questions about an object, they can connect with an expert to share insight and answer their questions.

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Innovation Studio staff from the Carnegie Museum exploring the Brooklyn Museum’s ASK app. Photo: Drew McDermott, http://studio.carnegiemuseums.org

Shelley Bernstein, Brooklyn Museum’s Vice Director of Digital Engagement & Technology, speaks to this exact point in an interview with Nina Simon:

“The pilots showed us visitors were looking for a personal connection with our staff, wanted to talk about the art on view, and wanted that dialogue to be dynamic and speak to their needs directly.”

Echoing Corey’s point earlier – learners can use technology to enhance the human experience and desire for learning.

This discussion was interesting because it focused on themes, ideas, and projections for education as a whole and never got stuck in talking about one ‘type’ of education. In the quotes above and throughout the event, the panelists use the terms ‘educators’ and ‘learners’ interchangeably with ‘student’ and ‘teacher.’ This change in language is one step in the right direction to breaking down silos between educational institutions and organizations. The takeaways are applicable to myriad learning spaces, whether they’re on a college campus, in a museum, community center, or even senior center.

Please share your feedback, comments, or responses on how museums are integral to the future of learning.

Header photo: Courtesy of NC Museum of Art. Christopher Ciccone, photographer

Asking Beautiful, Scary Questions: Reflections on “Leading the Future of Museum Education”

Written by Karleen Gardner, Director of Learning and Innovation, Minneapolis Institute of Arts

Reposted from the Museum Education Roundtable’s JME40 blog. Be sure to check out their posts exploring the evolution of the Journal of Museum Education during its 40 volume run as a reflections of the field at large.

I recently enjoyed traveling to the great city of Denver, Colorado and participating in the Leading the Future of Museum Education: Challenges and Opportunities, a convening of an amazing group of museum leaders from across the country. This event (May 2015), co-hosted by Bank Street College’s Leadership in Museum Education and the Education Professional Network (EdCom) of the American Alliance of Museums, offered a much-needed opportunity for educators in our field to come together and discuss issues, the future, and ask beautiful, scary questions.

In her opening remarks, Sarah Jesse, chair of EdCom and Vice President of Education at the Los Angeles County Museum of Art, introduced the idea of beautiful questions inspired by the book A More Beautiful Question by Warren Berger. A beautiful question is:

“an ambitious yet actionable question that can begin to shift the way we perceive or think about something—and that might serve as a catalyst to bring about change.”

Such questions seem to be ingrained in our DNA, for in 1987 a group of 25 art museum educators came together in Denver to explore similar issues and reforms, and to develop a collective vision for the future of the field. The Journal of Museum Education (JME) Volume 13, Number 3, Fall 1988, was dedicated to sharing the insights and key issues from the Denver Meeting. Guest edited and authored by the organizers and participants of that meeting, the JME issue reflected the individual thinking generated through their discussions and widened the conversation to engage more educators from across the field. I am proud to say that two representatives from my museum were in attendance in 1987.

Twenty-eight years later in Denver, our brainstorming and discussions focused on many of the same topics: the empowerment of museum educators as leaders; making our work visible; professional development and career tracks; visitor-centeredness; the lack of diversity and inclusion in our field; and leading change.

Photo by Rachel Goldberg ‏@EducatorRachel
Group brainstorming during convening. Photo via Twitter by Rachel Goldberg ‏@EducatorRachel

Much of the program and conversation in Denver focused on change on many different levels—the ever-changing and vast-paced world in which we live, the shifts and much-needed changes in our field and institutions, the rethinking of museum education, and the changes in us as individuals. Both Kaywin Feldman, the Duncan and Nivan MacMillan Director and President of the Minneapolis Institute of Arts, and Marsha L. Semmel, principal of Marsha Semmel Consulting, spoke of our VUCA environment and the need for adaptive and strategic leadership. VUCA is short for volatility, uncertainty, complexity,and ambiguity, and a catchall for our turbulent, dynamic reality. In order to thrive, we must have vision, understanding, clarity, and agility and be willing to experiment and take risks. Laura Roberts from Roberts Consulting points out there is no one way or single path to get us where we want to go and the “best practices” from the past won’t be sufficient.

We must challenge ourselves to find these new paths and ask beautiful, scary questions, which will inspire us to take risks and head into uncertain territory, and possibly fail. Some of the beautiful questions that emerged from our brainstorming and conversations in Denver:

  • How might we encourage greater diversity and inclusion in our field?
  • How might museums become truly visitor-centered institutions?
  • How might we find balance in engaging both our core and new audiences; balance between co-creation and expertise?
  • What if we broke down silos and collaboration was the new norm?
  • How might we rethink our work with the public education sector?
  • How might we harness the power of technology to expand access, improve engagement, and try new approaches to our work?
  • What if excellence isn’t enough?
  • What if educators became more empowered and began breaking the rules?

To begin exploring the strategies and solutions to these beautiful questions, we must become adaptive leaders and both individually and collectively embrace the gradual but meaningful process of change. Marsha Semmel introduced us to John Seely Brown who believes in social, participatory learning and teaches us that museums need to stop protecting our assets—our stocks—of authoritative knowledge and instead nurture our flows—creating new knowledge. We are poised to cultivate these flows.

Photo via Twitter from Wendy Ng ‏@twin_muses
Marsha Semmel presenting. Photo via Twitter from Wendy Ng ‏@twin_muses

Laura Roberts, who was asked to reflect on and summarize the convening stated in her closing remarks, “museum educators routinely use the sort of skills an adaptive leader needs. Moreover, if we are going to shift our museums from a focus on objects to a focus on visitors and community, it is clear we are positioned to lead the way…” She noted these observations about our character:

  • Educators are trained to elicit observations and points of view and to bring people together in dialogue. We are good facilitators. We have those “soft skills” to be boundary spanners.
  • We are clever, creative, and imaginative. We are good problem solvers. We are good listeners.
  • We practice the skills of collaboration and partnering. We are matchmakers and brokers.
  • We often serve as the integrators in the institution, bringing disparate staff together.
  • We are often “empowerers.” Many educators are refreshingly light on ego.

We have these skills, and we also need to become more empowered and better advocates for our values, our expertise, and our audiences. Insights on the 1988 Denver Meeting from Diane Brigham in JME echo this concept, stating that our role is essential in serving the missions of our museums and that:

“when we realize that we offer abilities that no one else in the museum can contribute, we are better able to offer leadership. We empower ourselves when we are clear about what we are and have prepared ourselves to practice our profession with rigor.”

It is essential for us to be more rigorous and confident in articulating our goals and vision, and ask beautiful, scary questions that will serve as catalysts for innovation and change in our field and our communities.

What are your beautiful, scary questions?

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You can check out #leadmuseumed tweets from the convening here: https://twitter.com/search?q=%23leadmuseumed&src=typd

More brainstorming artifacts from convening. Photo via Twitter from Kaywin Feldman ‏@KaywinFeldman
More brainstorming artifacts from convening. Photo via Twitter from Kaywin Feldman ‏@KaywinFeldman
Photo of full group of museum educators and thought leaders convening in Denver for "Leading the Future of Museum Education" (May 2015)
Photo of full group of museum educators and thought leaders convening in Denver for “Leading the Future of Museum Education” (May 2015)

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About the Author

karleengardner-150x150KARLEEN GARDNER is Director of Learning Innovation at the Minneapolis Institute of Arts. She leads initiatives and experiments in interpretation and learning, and works to make the museum accessible and relevant for all audiences. Karleen currently serves on the board of directors of the Museum Education Roundtable, on the editorial team, and as a peer reviewer for the Journal of Museum Education.

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Header Photo by Ann Rowson Love via Twitter @annrowsonlove

Older Adults & Programming for People with Dementia

Written by Lisa Eriksen, museums and non-profit consultant

Reposted from Center for the Future of Museums (CFM) blog, courtesy of Lisa Eriksen and Elizabeth Merritt.  Check out more musings on the future of museums at the CFM blog.

It seems that there is a month to commemorate or celebrate every group, food, and ailment. In May, Jewish-Americans, Haitians, and teen CEOs are acknowledged. Eggs, hamburgers, salsa, and salads are also honored in May. And a multitude of illnesses, such as ALS, Antiphospholipid Antibody Syndrome, and arthritis (just the diseases beginning with “A”), are brought to public attention.

May is also Older Americans Month, and this past May President Obama, in his proclamation (it is worth a read) acknowledged this truth about our future:

“The United States is entering a new era, and the face of our Nation is growing older and more diverse. For the next 15 years, thousands of Americans will reach retirement age every day, and by 2030, there will be more than twice as many older Americans as there were at the beginning of this century.”

I find it strange—and rather distressing—that both the Older Americans Month proclamation and the 2015 White House Conference on Aging (designed to recognize the importance of Medicare, Medicaid, and Social Security, as well as to look ahead to the issues of older Americans in the next decade) do not mention addressing the increasing prevalence of Alzheimer’s disease. A year ago, I blogged about the coming dementia epidemic, why museums should take note, and some of the model programs museums are developing to serve this growing audience.

The Alzheimer’s Association estimates that 5.3 million Americans have the disease in 2015 (an increase of 100,000 since my last post) and this will rise by 40% in the next ten years to 7.1 million. By 2050, the number of people with dementia is projected to hit 13.8 million and will cost the US over $1.1 trillion (in 2015 dollars). This dramatic rise includes a five-fold increase in government spending under Medicare and Medicaid and a nearly five-fold increase in out-of pocket spending.

I see these increasing numbers reflected in my own personal experience. As my family’s “dementia journey” continues, I have observed how many other friends and museum colleagues have joined me on this path. Even Jeb Bush recently acknowledged his mother-in-law has Alzheimer’s.

Thankfully, I am also seeing an increase in the number of museums developing programs and services for people with memory loss. This past year, in partnership with the regional Alzheimer’s Association, the Oakland Museum of California began a new tour program for persons with early-stage Alzheimer’s and their care partners. The OMCA program is supported in their efforts by Rebecca Bradley, Manager of Access Programs at the Museum of Fine Arts San Francisco, where they also offer special memory loss tours. I was honored to observe tours at both institutions and have had fascinating conversations about strategy and method with their staff and the dedicated docents.

Source: ArtNews. Photo by: Jason Brownrigg
Source: ArtNews. Photo by: Jason Brownrigg

One of the main challenges we struggle with as museum practitioners is shifting our focus from learning to engagement. We are trained to emphasize structured learning, fact retention, and imparting new knowledge to our visitors. Yet this is often not the appropriate approach for visitors with dementia. Persons with memory loss and their loved-ones value comfortable, engaging, and joyful experiences outside of daily routines. Through these special programs, museums can provide unique opportunities for people to have meaningful experiences and activities, and to socialize with new people, and their care partners and families.

The Museum of Photographic Arts, in San Diego, CA offers two notable programming initiatives for people with memory loss, and what I find most interesting is their approach to both engagement and assessment. The first program, Seniors Exploring Photography, Identity and Appreciation (SEPIA) promotes “art-based dialog and opportunities to create photographic images.” While it is designed for all seniors, MOPA has adapted the program for people with cognitive impairments, who make up about a quarter of the program’s audience, according to MOPA Lifespan Learning Coordinator Kevin Linde. The program is not too technical, offers choices, and provides experiences not focused on the participants’ memory loss.

The second MOPA offering is in partnership with the Shiley-Marcos Alzheimer’s Disease Research Center at the University of California, San Diego, and three other museums in Balboa Park. The Memories at the Museum program, modeled after the Museum of Modern Art’s Meet Me at MoMA, focuses on conversation and interaction while engaging with art. Participants with mild-to-moderate Alzheimer’s can stimulate their verbal and visual abilities by discussing artwork in a comforting environment with their care partner.

So how do we know we are successful in our programs for people with memory loss? As I mentioned, assessing “learning outcomes,” as they are usually identified by museum educators, is not really helpful or appropriate for people with memory loss. Instead, MOPA focuses on measuring participant engagement, health, well-being, and positive feelings.

For instance, in March, MOPA piloted a four-week album-making course, My Life Through the Lens, based on the SEPIA program with the Shiley-Marcos Research Center. They blended together evaluative tools from the SEPIA program and those developed by Shiley-Marcos. A program evaluation survey posed multiple-choice plus open-ended questions and program participants could self identify as a caregiver or person with memory loss. Questions such as “what effect did the program have on your mood?” and “what effect did the program have on your relationship with your family member or friend?” helped MOPA understand the affective impact of the program. Kevin shared the survey results with me and I was pleased to learn that a number of participants felt the program had helped to increase their feelings of togetherness, closeness, and strengthening relationship bonds between the person with memory loss and the care partner.

Meet Me at MoMA, article in the NYT: http://nyti.ms/1GIaE0j
Meet Me at MoMA, article in the NYT: http://nyti.ms/1GIaE0j

I find it particularly exciting that the affective benchmarks developed for MOPA’s memory loss programs are being incorporated into the museum’s assessment of programs for all visitors. When I asked Kevin about this, he shared that the programs for seniors inspired MOPA to take a look at what works across the board in the museum and focus on the overall visitor experience.

What if all museums measured their success by visitor engagement, happiness, and health in addition specific learning outcomes? Kevin says that MOPA continues to focus on improving its evaluation and understanding the impact of the programs beyond the one or two hours when the visitor is at the museum. It is critically important to include the caregiver in both the programming and the evaluation. While working with other museums is helpful, partnering with social service organizations and non-traditional partners (such the Alzheimer’s Association and local universities) is also vitally important to serving growing older adult audiences with memory challenges.

Whether memory–challenged or not, the growing population of older adults will be looking for more meaningful and dynamic experiences within museums, and museum professionals must be ready to adapt programming and experiences for this new generation of elders. An aging population presents museums with both challenges (of retention, financial support, and access) and opportunities (for lifelong learning, enhancing health and well-being).

So I will end with a call for more examples of museums programs for people with memory loss. Please weigh in and help us build a community of practice around museums serving people with dementia and their caregivers. And please  celebrate Alzheimer’s and Brain Awareness Month each June!

Selected Programs

In the comments section associated with Lisa’s CFM blog post, people shared a few programs at art museums that reach individuals with dementia and their caregivers.  Here are some of them, with links to more information (if available):

Frye Art Museum“here:now”

Art Gallery of Ontario“Art in the Moment”

Portland Art Museum — “artNOW” (pilot program)

Indianapolis Museum of Art“Meet Me at the IMA”

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Header Photo: “Art Museum” by astrid westvang, Flickr.com, CC BY-NC-ND 2.0