All posts by Mike Murawski

The Sun Will Still Rise Tomorrow: Responding to the Election

Written by Sara Egan

When we originally scheduled visits to the Isabella Stewart Gardner Museum for the classes at a Boston high school in our School Partnership Program, we didn’t consider the date of the presidential election as a factor. My colleagues and I didn’t purposefully plan for the 10th grade students, too young to vote but old enough to be politically aware, to come to this historic institution in the two days following the surprising result. It wasn’t our intention that the 12th graders would come the following week, having had time to begin to process the world in which we awoke on November 9, 2016. But that’s exactly what happened.

Our partnership with these students and their teachers is based on our commitment to respond to where they are and what they need from us to scaffold their development as critical thinkers and engaged museum-goers. We’ve built relationships and cultivated trust with this school over 5 years, coming to understand what they grapple with individually and as a community. At this school, many of the students are Black, Muslim, and/or their families are immigrants. When they come to the Museum, they bring their whole selves to each discussion. So when we found ourselves on the eve of the election concluding a long, polarizing campaign, we recommitted ourselves to putting the students at the center and modified our plan for their visits.

We designed an experience for students to engage with the Gardner Museum in a variety of ways, understanding that everyone processes turmoil differently. First, we welcomed them back to the Museum and gave them a sense of what to expect from the visit. Then we used our temporary exhibition, Beyond Words: Italian Renaissance Books, as a starting point. One theme of this exhibition is the spread of literacy and access to information during the Renaissance, highlighting how society valued knowledge of history, literature and rhetoric during that time. The students took as much time as they needed to explore the exhibition on their own, looking closely with their friends and finding moments of interest and beauty. As a group we discussed the ideas that they discovered in the objects and in the interpretive materials, huddling together over an illuminated choir book or a scientific rendering of marine creatures. Then we honed in on one artwork, a painting of St. Jerome in which they found further examples of the importance of scholarly work and humanistic ideals. This first half of their visit hewed closely to our initial plan, introducing the students to the exhibition while connecting it to their prior experiences at the Museum.

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12th grade students from the Edward M. Kennedy Academy for Health Careers write or sketch around the Isabella Stewart Gardner Museum Courtyard. Isabella Stewart Gardner Museum, Boston. Photograph by Sara Egan

The major adaption was that the rest of the visit became structured time for the students to reflect, process, and express themselves. Rather than going to another gallery or looking at another artwork, we brought the students to the courtyard in the center of the historic collection. We handed each student a sketchbook and a pencil, invited them to sit on the stone benches facing the courtyard, and introduced a prompt tying together the objects they’d been exploring, the Museum created by Isabella Stewart Gardner, and the students’ own lives:

Together we’ve been looking at these old books, considering how the artists used text and illustration, and the impact the books had on society. Now you’ll get to design your own book. You can write a story, a poem or a song, draw something you see here or something you imagine, or just take deep breaths and process. If you find it helpful to think of a prompt, you might consider this: When Isabella Stewart Gardner made this museum she said that what the country needed most was art. What do you think our country needs most right now?

It was moving to see how students brought their whole selves to this activity. The 10th grade classes that came on November 8 and 9 spent much of the time asking us and their History teacher questions about the Electoral College, and voicing their fears for what would happen to their families who are undocumented immigrants. Some drew campaign symbols and slogans, some wrote about stamping out hate and encouraging love. The 12th grade students who visited on November 16 and 17 appreciated the escapism offered by the Courtyard. They spoke about the chance to sit quietly in a beautiful space that seems to be a world apart from Boston, a time apart from 2016.

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The sun will still rise tomorrow. Ariana Pina, 10th grade, Edward M. Kennedy Academy for Health Careers. Isabella Stewart Gardner Museum, Boston. Photograph by Sara Egan.

During all of these classes the other museum educators, classroom teachers, and I tried to spend time with each student to answer their questions and reiterate that we would stand with them and their loved ones. Some students expressed gratitude for the opportunity to center themselves and consider their thoughts and feelings in their own way, and a growing awareness that we, the Gardner Museum educators who they’ve come to know since 9th grade, intentionally created that space out of our deep concern and caring for them. By the end of the visit, after about 30 minutes of reflection and processing, the mood had shifted to one of hope and mutual support.

Since the election, many of us have felt the urgency of action. This set of class visits to the Gardner Museum was a small, immediate action, but one that ripples outward. These students and teachers’ ideas about how to relate to a museum (even a seemingly elite, historic one like the Gardner) might be forever transformed by the half hour they spent nurturing themselves and each other. Their mental and emotional states also changed, and we can imagine that impact was felt in all of the other interactions they had that day. As museum educators, we have the ability to create this space for our visitors – we have the flexibility to respond to our visitors and we have the objects and environments that remind them of the beauty of our shared humanity.

I’ll leave you with a poem written in the Gardner’s courtyard by Jayne Irvy Veillard, a 12th grade student at the Edward M. Kennedy Academy for Health Careers:

GREY
By Jayne Irvy Veillard

“Struggle”
We’re struggling
Living in a world where there’s no peace
Living in a world where cries are silenced
Living with the pain among us.
What our world needs is
“Love”
Why can’t we love?
What’s so hard about loving your neighbor as yourself?
Do you not love who YOU are?
“Peace”
Why can’t there be peace?
Why does there have to be war?
What’s so hard about finding peace?
(Pause)
Look into your heart
Is it Black?
The color your heart bleeds
Does it bleed Black?
Black portrayed as ugly and slavery
Black the color of gun shots and cruelty
Black the hatred set up for men
Black, mothers and children crying for help
BLACK! SHOTS FIRED!
Look into your heart
Is it White?
Does it bleed white?
White the color of peace and love
White purity and pure
White sinless
White privileged and power
JUST SHUT UP!
What’s the difference?
Why separate these two colors?
Grey the color of this lead
Grey the unity of black and white
Grey the sound of ones holding hands
Grey we shall overcome aye?
Grey The Middle Ground
What our word needs is Grey!
We need
The Unity
The Power
The Love
No More Struggling
No More Pain
No More Poor
Just more love
All together
One for all
What our world needs is Grey
The happiness of Grey
That’s what our world needs

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About the Author

egan_sara_head_shotSARA EGAN is School Partnerships Manager at the Isabella Stewart Gardner Museum. Sara was recently  named the Massachusetts Art Education Association’s 2017 Museum Art Educator of the Year.  She teaches preK-12th grade students in the Museum and the classroom using Visual Thinking Strategies (VTS), trains and coaches teachers in VTS, and conducts research on the impact of the Gardner’s School Partnership Program.  Sara also manages the Gardner Museum’s paid Teens Behind the Scenes program, and is an adjunct professor of art at Simmons College. She has previously worked at the Andy Warhol Museum and Children’s Museum of Pittsburgh. Sara holds a BA from Vassar College and a Masters in Education from the Harvard Graduate School of Education.

Header Photo: A 10th grade student from Edward M. Kennedy Academy for Health Careers at the Isabella Stewart Gardner Museum’s courtyard. Isabella Stewart Gardner Museum, Boston. Photograph by Billie Weiss.

Disentangling Partisanship & Letting Rural America into Our Conversation

Written by Greg Stuart

I am not usually in the habit of writing about projects that are in-progress or incomplete. However, in the wake of the current upheaval our country is experiencing, I feel compelled to share a powerful and cathartic moment I had recently in relation to our two-year Student/Community Curatorial Education Project that we are only just beginning.

First, a bit more about the project.  Here at the Samek Art Museum, a Bucknell University-affiliated museum in rural central Pennsylvania, we’ve been working for the past six months on an exhibition that is curated by Bucknell students with input from the local community with generous financial support from the Maurer Family Foundation. By “students,” I am referring to our Museum Guides in particular, paid work-study employees who serve as part gallery attendant, part roving docent. Our goal is to provide a platform for our constituents to have a say in our exhibition planning while also bridging the very real town/gown divide that exists here, often referred to colloquially as the “Bucknell bubble.” As the Public Programs and Outreach Manager for the Museum, I’m responsible for the aspects of this project related to community outreach and exhibition interpretation, while our Director shapes the curatorial elements of the project.

The first phase of the project involved organizing a meeting with our Museum Guides and a small group of community members to try to suss out issues that were most important to our local community. We were aided immensely in recruiting the community members by the Buffalo Valley Recreation Authority, an organization that is deeply embedded in the region. Prior to the meeting, our Museum Guides developed interview questions for the community members intended to elicit narratives and encourage empathy–a process directly inspired by design thinking, which has been written about on this site before. Our goal was to move through the first three steps of the design thinking process, from empathy, to definition, to ideation. Community members would interview each other using the questions developed by the Guides, then we’d come back as a group to brainstorm and refine the process to start developing big ideas about important community issues.

Following the first meeting, the Guides would prototype and test exhibition ideas at a later date with further input from the community.

And then the election happened.

Suddenly, the interview questions that the Guides developed weeks before the election, such as “are there any current events happening right now that you think are most impactful to the region?” or “What would you change about the local community and why?” took on a completely new meaning and sense of urgency.

Not knowing what to expect, we went into the first community meeting bravely, ready to have tough conversations if need be. At the beginning, our discussion focused on how we are even defining what constitutes this community. At first glance, our location in the central Susquehanna valley region often looks fairly uniform—quaint, Victorian-era towns surrounded by rolling hills and farmlands. However, as the community members pointed out, the region is anything but homogenous, with each town informed by a sense of identity often tied to the industry that led to its settlement. For instance, Lewisburg, the home of Bucknell, is shaped most by the influence of the University; the town of Williamsport began as a lumber town; and Mifflinburg’s past and present is informed by its former role as a “buggy town.” Beyond these divisions, towns often have different boroughs or townships, each with their unique sense of identity as well, as many of the community members reminded us.

As the conversation shifted towards the election, stories of discrimination emerged. One community member who has lived in the region her whole life brought up racist bullying that she witnessed in grade school in Mifflinburg. Another community member brought up one of many examples of unintentional racism that she witnesses frequently in living here. I was dismayed to hear our Director, who identifies as queer, mention that, while he has faced discrimination in big cities, he experienced an act of discrimination here that took a more “physical” form. A common theme seemed to be that the community—already divided—would become more so as a result of the election.

I should mention at this point that our group of community members could hardly be called diverse. All were white women in their thirties or forties, and though I have no idea how they voted, all were quick to condemn the violence and racism that President-elect Trump courted openly during his campaign. While this lack of diversity is something we will work to correct in future community meetings, it is telling that our small group most likely ran counter to a lot of what has been said recently about the impact of rural communities in this election.

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A way forward

One narrative to emerge from the election is that liberal coastal elites failed to listen to the impoverished rural heartland (though certainly this has shown repeatedly to be a false narrative, as many of Trump’s supports come from middle to upper-middle class suburbs). We have the opportunity to run counter to this false narrative as a fairly liberal, certainly elite, and often-coastal (at least in its student demographic, if not in its location) institution that was already in the process of letting its rural constituents in on our conversation before the election. Conversely, this community also has the opportunity to have a voice and stand out against this narrative as well in helping us shape this exhibition.  

Though I am focusing mostly on negative aspects of the local community that have surfaced in response to the election, I must stress that many of the comments that came out of our discussion were positive about the benefits of living in rural, small-town PA. A particularly insightful response came from a community member who mentioned that, in a small town where everyone knows everybody else, it is easy to spontaneously, organically, and quickly organize. I can only hope that our finished exhibition  can serve as a catalyst for this type of fluid community organization.

In a post-meeting journal response, Museum Guide Jillian Crooks, responded:

“The attendants confirmed my belief that people who are the most involved in community projects and activities are more interested in new projects and events. The women in attendance all seemed heavily interested in making Lewisburg better and more inclusive. This wasn’t surprising, but it was heartwarming.”

Some final thoughts

One of the larger questions that has come out of this election for Bucknell faculty is whether it is important to suspend academic neutrality when faced with a political perspective that is:

  1. Objectively wrong, or
  2. Violates other norms of greater importance, such as respecting the dignity and rights of others.

While I agree with the AAM’s stance on the importance of continuing to foster bipartisan support for our institutions, I think it is also critical to try to disentangle those aspects of partisanship that go against the caveats mentioned above. As educators, we have a responsibility to present and encourage evidence-based interpretations of our exhibitions and collections, and to foster inclusivity and diversity in our spaces and in our conversations with visitors.

Though I am pleased to share our Student/Community Curatorial Education Project as a case study, I welcome discussions (via Comments below, as well as on social media) on how to go about accomplishing the incredibly difficult task of disentangling partisanship from our ethical responsibilities as museum educators.

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ABOUT THE AUTHOR

photo1GREG STUART is the Public Programs and Outreach Manager at the Samek Art Museum, Bucknell University where he is responsible for the Museum’s educational programs, public programs, events, and marketing. Prior to joining Bucknell, he worked as a museum educator at the Art Institute of Chicago, the Portland Art Museum in Oregon, the Portland Museum of Contemporary Craft, and Loyola University’s Museum of Art in Chicago. He has taught art history classes at the School of the Art Institute of Chicago, Portland State University, and Concordia University Portland. He holds an MA in Modern and Contemporary Art History, Theory, and Criticism from the School of the Art Institute of Chicago and a BA in Art History and English from Loyola University Chicago.

Getting Outside the Bubble: Museum Social Action Project at MuseumNext

Reposted and revised from MuseumNext, a global conference on the future of museums which has acted as a platform for showcasing best practice today to shine a light on the museum of tomorrow.  Check out more details about the upcoming conference in New York by visiting their new website.

MuseumNext is very much a collaboration which brings together museum professionals to share what they feel is important and exciting, that is true of the presentations and workshops which our community propose through our call for papers and through the other activities which form our conference fringe.

Since 2009, we’ve had everything from brainstorming wild ideas with Nina Simon, to a symposium on heritage and retail to playing with the latest sensor technology, but for our conference in New York City we have a very exciting addition to the program.

Mike Murawski, Director of Education & Public Programs at Portland Art Museum, challenged us to build a Museum Social Action Project into the program and offered along with Monica Montgomery to make the project happen.

MuseumNext asked Mike to tell us more about this exciting project:

How did the Museum Social Action Project come about?

At a time when museum professionals are increasingly thinking about the social impact of museums as well as the role these institutions play within our local communities, it seemed urgent to get outside the ‘bubble’ of the conference and more directly engage with organizations responding to local realities.

I was invited to present at the MuseumNext conference in New York on the topic of enacting change in museums and converting talk into action, so it felt necessary to get outside the conference venue and ‘walk the walk.’  Not having a strong familiarity with the local communities across New York, I immediately reached out to Monica Montgomery (MuseumHue, Museum of Impact) to explore this idea of a Museum Social Action Project.

Monica and I brainstormed about some possible ideas, and she connected us with the team at The Laundromat Project, an amazing organization that works to bring socially engaged arts programming to laundromats and other everyday community spaces.  

Why should a museum conference try and facilitate something like this?

As museum professionals, it is vital that we enact a mindset of giving back and supporting grassroots organizations like The Laundromat Project that strengthen our communities. Each and every professional conference should be focusing more on how it can be connected and relevant to the place of its convening, and not just think about locations as conference hotels and convention centers.

Conference sessions, panels, and topics can certainly be more grounded in the realities and issues of the conference’s city and neighborhoods, but I think it’s important to get outside the walls of the conference, explore direct ways to see our ideas in action, and be a responsible part of building stronger communities (beyond the spotlight of the conference).

What is The Laundromat Project?

Launched in 2006, The Laundromat Project brings socially relevant and socially engaged arts programming to laundromats and other everyday community spaces in order to reach as many of our neighbors as possible. The LP’s artists and staff work to amplify the creativity that already exists within communities by using arts and culture to build community networks, solve problems, and enhance the sense of ownership in the places where we live, work, and grow. The LP is particularly committed to long-term and sustained investment in communities of color as well as those living on modest incomes.

Their Kelly Street Initiative was launched in 2016 in partnership with Workforce Housing Group, Kelly Street Garden, and Banana Kelly Community Improvement Association, transforming a 2 bedroom-apartment on Kelly Street in Longwood, South Bronx, into a thriving creative community hub, with artist studios, arts programming, and community partnerships that allow The LP to engage the larger Kelly Street community.  We are honored to be collaborating with Hatuey Ramos-Fermín, The LP’s Director of Programs & Community Engagement, to build this Museum Social Action Project together for MuseumNext.

What’s the project that you’re doing?

Participants attending this Museum Social Action Project will meet staff and artists at The Laundromat Project, learn about their various projects and programs, and tour the Kelly Street Initiative location as well as learn more about that neighborhood.  LP staff and artists will then lead a short workshop and discussion on how organizations can learn more about a neighborhood’s capacities, creativity, and skills through community asset mapping.

Participants will also discuss ways to build a sustained investment in community partnerships, rather than one-sided outreach efforts or one-time program offerings. As a vital part of this project, we also ask that participants find a way to give back to The Laundromat Project and help them create more joyful spaces of creativity and community. Participants can do this by bringing an art supply Gift Card from Dick Blick or by donating directly to the Laundromat Project online (which I strongly encourage people to do, even if you are not involved in this project or the MuseumNext conference).

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The Laundromat Project’s Kelly Street Housewarming Party. Photo by Osjua A. Newton, Copyright © 2015

 What do you think the delegates will get out of it?

The aim is for delegates attending the Museum Social Action Project to be able to gain a more concrete understanding of community-based practices, of how cultural organizations can serve as sites of social action and relevance, of how museums and arts non-profits can bring people together a work to build stronger, more resilient communities.   They will gain skills from The LP staff and from each other around community asset mapping, and really listening to local community voices.  

What impact can the project have?

For me, personally, there are a few big “what if’s” at the heart of this type of Museum Social Action Project.  I know that museums and cultural organizations across the world are striving to be an essential part of their communities; but what if our communities could become an essential part of our institutions?  What if we could effectively re-center this movement for change around our local communities and the power, knowledge, creativity, and capacities that they can bring to our institutions?  What if conferences and professional gatherings spent more time doing and less time talking?

I don’t think we’ll achieve this all at our half-day Museum Social Action Project this November in New York, but I hope others are inspired to do similar types of projects and experiences, getting outside the walls of our conferences and harnessing the power of museum professionals to learn from and give back to our communities.

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The Museum Social Action Project is one of the fringe activities for MuseumNext New York City. The conference takes place 14 – 16 November 2016 at the BMCC Tribeca Performing Arts Center. Find out more about the conference here.

Featured header image: The Laundromat Project Kelly Street Housewarming, Photo by Osjua A. Newton, copyright © 2015.

From the Radio to the Museum: Storytelling, Listening, and Radical Empathy

Written by Beth Maloney

What can museums learn from approaches, models, and practices in other fields? How are we continuing to frame and define empathy and relevance in museum programming? Are we doing the research, making the connections, and learning from what else is out there?

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I love good storytelling on the radio – whether listening to NPR as a child in the back seat of my Dad’s car, pulling over to a parking lot to catch the end of StoryCorps, or indulging in a podcast while I fold laundry. I love a good story; it’s partly why I love history. Last month, I attended a live event about Out of the Blocks, a documentary series on my local NPR station. The pieces began to fall together for me and I started considering this radio program in relation to dialogue-based museum programming.

Out of the Blocks is a program from WYPR 88.1 FM in Baltimore, Maryland. Based on the simple concept of sharing the stories of people living on one block in Baltimore, radio producer Aaron Henkin and music producer Wendel Patrick create a series of episodes that present captivating narratives of real life. After interviewing everyone on one city block, they edit together interviews into one hour of radio that is lovely to listen to – opening perspective, building empathy and understanding. The show and podcast are well worth checking out; it’s truly amazing to hear interviewees share stories and see how editing, soundscape and production buoy those narratives.

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However, it was the live event that really got me thinking. On stage, in real time, Baltimoreans whom Henkin and Patrick interviewed spoke about the project. Interviewees shared their first impressions of Henkin and Patrick, talked about being interviewed and, most movingly, what it was like to hear their own stories and voices in the final program on the radio. In front of a sold out auditorium of listeners and fans, many of them shared that it was both frightening and empowering to experience what eventually aired.

In his opening remarks, Henkin described the show as an experiment in radical empathy – the idea that everyone has a story that is worth telling and that the process of having people intently listen to that story feels good – it makes you feel like you matter. Producing this show is intensive and involves selecting a block to focus on, meeting and building relationships with everyone on that block, conducting hour long interviews with each person, editing all of those interviews into one episode and building the musical backdrop that amplifies and supports those stories. In the end, Henkin shared that he imagined each block as a mosaic of experiences and stories and, indeed, the city of Baltimore as a larger mosaic of those city blocks.

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What’s the museum education connection?

Hearing from speakers at this live event, I was reminded immediately of some of the previous posts on artmuseumteaching.com about conversation and dialogue-based programming and institutional empathy in museums. Dialogue-based programming is not new to museums. Whether we are engaging in gallery and object-based discussion using techniques like VTS and facilitated dialogue or hosting thematically focused programming like Science Museum of Minnesota’s Talking Circles, Missouri History Museum’s Mother to Mother program  or Lower East Side Tenement Museum Kitchen Conversations, dialogue is central to our work. With this in mind, three points struck me immediately in Out of the Blocks:

  1. The deeply specific and site-based nature of the work
  2. The collaboration between documentarian and sound artist
  3. The relationships built through the process – between the producers, interviewees, neighbors and a broader community of listeners

In late September, I visited two major history museums in town with a friend– the Baltimore Museum of Industry and the Maryland Historical Society. In the galleries, there are glimpses of the “Baltimore mosaic” Henkin described, visible in the form of a personal object with a particularly evocative story behind it, a student curated show featuring photographs of the process of historical inquiry and research, or an exhibit designed as an immersive environment – transporting one through theatrical techniques to a different time and place. Yet, there weren’t nearly enough of those provocative and arresting personal stories that tether historical events to the experiences of real people.

When we teach in history museums and exhibitions, we sometimes get caught up in the intoxication of historical documents, artifacts, objects and buildings to the detriment of the emotional, personal, story-driven voice of those who experienced a place or event. Sometimes this may be because it’s hard to find voices, particularly of those not present in the historical record. And there is a sense of the need for “neutrality.” But even if we can’t necessarily “interview” people who are long gone, we as a field benefit from a continuous reminder about the power of visceral, real stories from real people – especially in the face of larger interpretive narratives that address the history of organizations, nations and institutions. There is power in specificity, and scaled, personal and connective stories.

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Ideas I am walking away with

Here are some reminders and lessons I’m taking away from Out of the Blocks:

  • Relationship building. It takes a long time to create an episode of Out of the Blocks (about 8 weeks). The commitment to interview everyone on one block, each person for an hour, takes time. And there is also time spent hanging out and getting to know the people on that block. This may be part of why interviewees feel comfortable sharing their stories.
  • The power of storytelling and the importance of transparency. The power of storytelling isn’t new. But at the Out of the Blocks live event I was reminded of how powerful it is to know the “backstory.” Hearing directly from both producers and interviewees added depth, nuance and made clear that the project was meaningful to everyone: the producers and the interviewees.
  • The notion of sharing and listening as radical empathy. There is power to both sharing stories and having them heard. As staff at institutions and cultural organizations, we need to remember both pieces – dialogue is both talking and listening.

What if we applied the same intensive techniques Henkin and Patrick use to interpreting our historic buildings, sites and spaces? What if in the same ways they interviewed everyone living on one city block during one moment in time, we “interviewed” everyone who lived in one place through time –the people who occupied the space before a building was built, the people who built the building, the people who worked in the building, renovated, occupied and used a space in different ways through time, and the people who are there now, in the neighborhood.  In this way, we might get closer to addressing the mythology of the “period of interpretation” as Frank Vagnone writes in his blog and the Anarchist’s Guide of Historic House Museums, co-authored with Deborah Ryan.

At one point in during the live event, Henkin shared that he and Patrick have been asked about the agenda for this series. What did they want to get out of this? What were they hoping for? Their response has been that there is no agenda but that if there were one, it would be to just show up and listen. What would it look like if museums just showed up and listened? What kinds of exhibitions, programs, partnerships and relationships might materialize? What can we in museums learn about programming and story from this kind of work? What examples of similar approaches in museums, libraries, at historic sites have you seen? Let’s amplify them.

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About the Author

BETH MALONEY works as an independent consultant, bringing educational expertise to museums and cultural organizations in the form of curriculum and program development, interpretation, visitor experience planning and professional training. In addition to partnering with a wide range of museums and historic sites, she teaches undergraduate courses that explore museum work and learning through the Program in Museums and Society at Johns Hopkins University. Former Board member and Past President of the Museum Education Roundtable, Beth serves as a peer reviewer for the Journal of Museum Education. For more information and to be in touch, please visit www.bethmaloney.com.

Header Image: Photo by Wendel Patrick. Aaron Henkin conducting an interview for “OUT OF THE BLOCKS,” 2012, photo courtesy the artists.

Photos included in this post are by Wendel Patrick, used courtesy of the artist.

Seeing without Sight: What I Learned About Photography at Sight Unseen

Written by Sarah WatkinsCanadian Museum for Human Rights

Reposted with permission from the Canadian Museum for Human Rights blog, the institution’s online presence for stories about the museum and its exhibitions, programs, education programs, and other news.  Check it out, and learn more about the exciting work happening at the CMHR. Original post by Sarah Watkins, September 3, 2016.

I have always believed that museums are powerful places. Visiting a well-done exhibit can help us to grow by opening our minds and hearts to ideas that we may never have even considered. For me, the travelling exhibition Sight Unseen: International Photography by Blind Artists is a perfect example of this.

On display at the Canadian Museum for Human Rights until September 18th, Sight Unseen showcased the photography of acclaimed international artists, all of whom have varying levels of vision loss. I was fortunate enough to work with some of these artists to create a lecture series called Shooting Blind, which explored the idea of taking photos without the use of sight. Now that I can reflect on this experience, I have come to realize that this exhibition and these artists have helped me to discover a new perspective on photography and ability.

A quiet evening on Winnipeg's Esplanade Riel. Credit: Shadow Walk/Sarah Watkins
A quiet evening on Winnipeg’s Esplanade Riel. Credit: Shadow Walk/Sarah Watkins

What is really interesting about Sight Unseen is that the art seems familiar but foreign at the same time. In today’s world, everyone takes photos – at home with family, out with friends, on our cellphones and tablets and with our digital cameras. The act of taking photographs has become commonplace, and for this reason we can all connect with this exhibition. The artists in this show, however, aren’t just taking photos or documenting a moment in time; they are communicating a message. They think very deeply and consciously about what they are going to photograph.

I used to take thousands of photos with my digital camera in an attempt to capture the exact thing that I was seeing with my eyes. Now, because of this exhibition, I have a different perspective. I take fewer photos, but I think more deeply about each one. I look beyond what is in front of me and consider why I am taking the photo. Am I trying to capture an image of the bridge, or the way that the evening light creates patterns out of shadows that reflect the shape of their source? Is it the fog on the water that is most interesting, or the stillness that it communicates the minute before I jump in the lake for a morning swim?

A foggy lake before a morning swim. Credit: Morning Swim/Sarah Watkins
A foggy lake before a morning swim. Credit: Morning Swim/Sarah Watkins

After visiting Sight Unseen, I see the photographs in a new way. When I look at the photo created by Evgen Bavčar that shows an outstretched hand touching the face of a stone statue, I no longer see just the objects. Rather, I see the careful exploration and discovery of something unknown. I can’t help but think of the artist, exploring the world in ways that I could never imagine, through the sense of touch. Similarly, I used to think of the amazing light paintings created by Pete Eckert as abstract art. His photographs created in a completely dark room with flashlights and other light sources seemed random. Now, the swirling colours and rays of light make me think of energy. Each model is represented differently, the colours and patterns as unique as the person they are highlighting. To me, this sense of energy was something previously imperceptible until Pete showed it to me through his work.

This change in perspective has me questioning what it means to be “able” to do something. If photography isn’t about sight, then maybe dancing isn’t always about what we do with our legs, and speaking isn’t always about sounds coming out of our mouths. This is the lesson that I have learned from Sight Unseen. There is more about us that is the same than different, so no matter what our differences are, we all deserve to have our humanity, dignity and rights respected in the same way.

*Sarah Watkins is a Interpretive Program Developer for the Canadian Museum for Human Rights.

Header Image: Gerardo Nigenda, Entre lo invisible y lo tangible, llegando a la homeostasis emocional (Reaching Emotional Equilibrium Between the Invisible and the Tangible).

Teaching Lab: Towards an Institutional Culture of Learning

Written by Elizabeth Williams, Yale University Art Gallery

What does good museum teaching look like? How do we as educators learn from each other? How do we constantly stay fresh and incorporate new approaches to teaching? What are our shared values for teaching in museums?

These are among the questions that my colleagues and I in education regularly pose, and which led us to launch a project called Teaching Lab almost two years ago. Teaching Lab is not a concept born at Yale; it originated at the Brooklyn Museum in the 1990s as a way for its educators to convene, outside of logistical concerns, to talk about gallery teaching. Many of us work at such a pace that, without a structure like Teaching Lab embedded into our routine, reflection simply would not happen. So when my colleague Jessica Sack introduced this great idea from the Brooklyn Museum, we adapted it to fit our needs at the Yale University Art Gallery (YUAG).

Teaching Lab at YUAG has been a way to reflect, experiment, and collaborate on issues and ideas related to teaching and learning. Monthly sessions seek to explore intersections across traditionally segmented areas of work both in education (e.g. adult, family, academic, K-12, public programs) and Gallery-wide (e.g. curatorial, education, exhibitions, registrar, etc.) The aim is to facilitate dialogue, and perhaps collaborations, related to the project of museum teaching.

Key to our sessions is that each is peer-initiated and led, with the organizer (myself) serving as the moderator. There are no defined outcomes for Teaching Lab, though some sessions have resulted in new projects. By way of example, a few departmental Teaching Labs have included: a session that brought together education teams from the YUAG and Yale’s Peabody Museum of Natural History for a discussion of different approaches to teaching with objects, especially those that can be classified as both art and artifact; a session to consider the Hirshhorn’s signature drop-in teen program, ARTLAB+, as a springboard for conversation related to how educators can, and should, respond to diverse audiences; and a session to consider a new digital app designed for a special exhibition, focusing on the self-guided visitor’s learning experience.

It occurred to us that the conversations we are having relate not just to education but to the entire museum. Everyone at the museum, in effect, teaches in some capacity. What, then, might it mean to broaden the conversation? Will other staff want to participate? How do we make the dialogue both accessible and stimulating, to have the most widespread appeal?

Getting Things Started

We started first by talking with people across the Gallery to gauge interest in the possibility of a staff-wide Teaching Lab. I realized early on that it was difficult to talk about something like this in the abstract, and I was often fielding the question: “So what do you want from me?” I didn’t really know the answer at first. After many departmental conversations about possible topics, effective structures, and anticipated barriers, we distilled the core ingredients from our departmental version of Teaching Lab that we wanted to maintain: that it be peer-driven, that it be conversational, and that it be experimental. We also decided that a natural place to start would be with objects, so we decided that the first staff-wide Teaching Lab would mine the concept of “close looking,” a term often used by colleagues across the museum to describe our teaching practice.

We roughly sketched out what a day-long Teaching Lab could look like: three sessions, starting with looking and learning together, that would eventually zoom out to examine some of the bigger questions related to audience and expertise. We enlisted peers from across the museum to co-lead each session, and these colleagues would ultimately shape the day.

On June 17, the YUAG Education Department presented the first staff-wide Teaching Lab. We invited all staff—from security guards to the Director—and offered three sessions over the course of the day. To our delight, almost 50 people of our staff of roughly 160, including four senior staff members and the Director, attended. We had representation from almost every department in the museum, from the Registrar to Development to Curatorial.

With Close Looking as our frame, our first session was entitled “Close Looking from Multiple Perspectives.” Modeled on our typical three-objects/hour education-guided visit, this session was led by three colleagues from the Education, Curatorial, and Conservation departments. Guided by a single theme, which the three presenters mutually determined, the session was meant to showcase different approaches to teaching with objects. With few parameters, facilitators were asked to teach a single object for 20 minutes and to make sure it was connected to the other objects through the common theme. One group, for example, explored the theme of absence and loss: an educator considered it in a painting by contemporary artist Titus Kaphar, a paintings conservator discussed it in a 12th century Italian panel painting by the Magdalen Master, and a curator talked about it with a 1st century Roman portrait sculpture. A member of the Education staff then moderated a reflective conversation at the end to distill both the participants’ experience as well as the facilitators’.

The second session was entitled “Multiple Frames: The Object in Context” and considered a single object through multiple lenses of analysis and understanding. To contextualize the processes of making and viewing art, participants spent half of the session in front of Jackson Pollock’s Arabesque, exploring how listening to jazz, reading quotations by and about the artist, and physically moving around a canvas on the floor, complicates the experience of viewing and interpreting a work of art. The group then moved to explore Pollock’s materials and methods in a studio session with one of our painting conservators, considering how experimenting with materials and methods might enrich our understanding of the art work.

Molleen Theodore, Associate Curator of Programs, leads staff in a listening and looking exercise in front of Jackson Pollock’s Arabesque (number 13a.)
Molleen Theodore, Associate Curator of Programs, leads staff in a listening and looking exercise in front of Jackson Pollock’s Arabesque (number 13a.)

The last session of the day was a roundtable conversation, intended to help us reflect on the experiential components of the morning but also to zoom out to consider the less obvious ways that museums teach, how we understand the role of expertise among our staff and our visitors, and how we can be more responsive to our audiences. These conversations were illuminating, especially when the group was asked to brainstorm ways that teaching and learning happen outside of the guided visit or through interpretive materials. From conversations that security personnel have with visitors to the arrangement of postcards on the wall, the group came up with fresh insights on how the Gallery regularly “teaches” and how every staff member has a stake in our educational mission. This discussion was collegial and fruitful, and as we ended the conversation with time for suggesting future Teaching Lab topics, participants raised many ideas related to better understanding the experience of our visitor and continuing to mine what it means to learn deeply in a museum.  They also evinced a keen and welcome interest in how we can collectively address issues related to inclusion and identity in our work, and plans are now underway to make this the topic of a future staff-wide teaching lab.

Beginning to Build a Culture of Learning

We never could have imagined that the staff would be as receptive to Teaching Lab as they were. Since it required actually doing it to begin to grasp what this could become, the staff took a risk in setting aside almost an entire day to participate. As part of our own reflective process, the Education Department surveyed people anonymously to ask for their feedback. When asked to rate their experience on a scale of 1 to 5 (poor to excellent, respectively), 27.8 % rated the experience a 4 and 72.2% rated it a 5. When asked whether they would participate in future Teaching Labs, 100% responded yes. In the open comments section, participants repeatedly emphasized how meaningful it was to come together as a staff to learn from each other (and to get to know one another); they had expected that Education would be imparting best practices and were surprised that it was co-presented by colleagues from across the museum; and they were surprised by how much fun they had. Our Education staff, for its part, learned a tremendous amount in the process of reaching out to colleagues from across the institution, and we have been pleased about the new relationships that have developed as a result.

I don’t want to overstate the impact of this one staff-wide Teaching Lab; in some ways, we have indeed returned to business as usual. But Teaching Lab at its core is about building a culture of learning, and this was a very positive step in that direction. Whether it be among those who are explicitly educators, or whether it be re-framed more broadly to consider and leverage the entire staff’s contributions to teaching in a museum, it is a powerful tool and structure for learning, for teaching, and for reflecting.

As we turn our attention to the future of Teaching Lab, we can’t help but think—and hope—that this experimental and peer-driven model might lead to new ways of considering the project of teaching in the museum and take our work in interesting and challenging new directions.

Staff explore Pollock’s materials in a studio session, led by Assistant Curator of Conservation Cindy Schwarz (not pictured.)
Staff explore Pollock’s materials in a studio session, led by Assistant Curator of Conservation Cindy Schwarz (not pictured.)

About the Author

Education DepartmentELIZABETH WILLIAMS is the John Walsh Senior Fellow in Education at the Yale University Art Gallery. Prior to Yale, she was the Director of Engagement and Learning at the Mississippi Museum of Art, where she oversaw the museum’s family, school, and community programs. Elizabeth has held positions at The Phillips Collection, the Harvard Art Museums, the San Francisco Museum of Modern Art, and Americans for the Arts. She holds a Master’s in Education from Harvard University and a Bachelor’s degree in Art History and Human and Organizational Development from Vanderbilt University

Featured header image: Gallery staff, led by Wurtele Gallery Teacher Tony Coleman, looking at this Equestrian Shrine Figure by Bamgboye of Odo-Owa.

Setting Families Up For Success at Art Museums

Written by Meg Davis, Explorable Places

I get to help lots of families and schools discover great museums in their cities. Parents often ask about places with specific children’s programs or areas. They are hesitant to visit an institution on their own without the support of a museum educator or children’s program. In part, they worry that without a child specific focus, children will be bored, restless or disruptive.

Nothing can be further from the truth.

An art museum is a wonderful place for children. Bringing children to museums at a young age increases tolerance, empathy and critical thinking. A visit to a museum also gives kids countless opportunities to reinforce the skills they are learning at home. Young children can practice identifying shapes, colors and feelings, while practicing expressing their opinions. Older children are able to discuss ideas, feelings and opinions, while getting practice expressing themselves and defending their thinking.

There are a number of tools you can provide to parents to help them feel welcome and prepared; here are 5 tips and strategies for museums:

1. Add a Family Visit Section to Your Website  

On the ‘visit us’ section of your website, create a ‘for families’ section. List details about your museum that would be helpful for families to know including the location of family friendly bathrooms, eating facilities (for families looking to purchase or bring lunch), nursing spaces and near by parks or open spaces. If you’ve created any family resources (like guides, scavenger hunts or interactive exhibits) have highlight them on this page.

To see a great example, check out the Carnegie Museum of Art’s family visitors page. Everything a parent needs to know, and all the resources the museum provides are listed right on the family visitors page.

2. Create a Family Guide

Create a guide especially for families visiting your museum, and encourage staff to give it to families when they visit. A guide gives you a wonderful opportunity to direct families towards galleries and pieces that are popular with children of different ages, and helps parents take full advantage of your space. It can also help families who feel like they ‘don’t know how to talk about art’ by providing questions and prompts to get the conversation going.FamilyGuide_2013-1

The Museum of Fine Arts in Boston’s Guide to Family Fun is a great example. It includes games and questions to engage young ones in the art, highlights engaging exhibits, and gives a rundown of family friendly resources available.

3. Offer a Children’s Map

A family friendly map is another great way to engage kids in your museum. A map of this type lets children take over navigating the museum, engages them in planning their trip and expressing what they are interested in discovering, all while helping students develop valuable navigation skills.

The MET’s Family Map is a great example. In this map, places that are particularly interesting to children are highlighted. The map is simplified showing under a dozen galleries, and the text is larger and more simple.

4. Supply Family Friendly Activities

Parents may be hesitant to visit an art museum with children because they are not ‘experts’. There are a ton different activities that you can supply to help parents enjoy the museum with their children. There are a number of activities that are inexpensive to make and are a big hit with families. Provide activity options to families as they enter the museum.

One easy activity to implement is a scavenger hunt. Challenge children to find items around a particular theme or to find a specific item in each gallery. Similarly, you could offer laminated activity cards. Activity cards can contain a simple game or set of questions for a family to try with a specific piece of art. On an activity card, you can provide a list of guiding questions for thinking about art. Visual Thinking Strategies (VTS) provide a great jumping off point for family art conversations, and could be the perfect activity to supply.  

Many institutions have a lot of success with activity bags or backpacks. Fill a bag with a set of activities for a given gallery or theme. Include instructions and the supplies needed to complete each activity. The Denver Art Museum has a wonderful example of an activity bag for inspiration.

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Peace & Harmony, Target Family Day at the Minneapolis Institute of Art, November 2010. Photo from MIA Flickr page. CC BY-NC-SA 2.0

5. Build Ongoing Supports

After a trip to a museum families might feel like they are ‘done’ with the museum for a while. A family club or program can encourage families to return to the museum many times and can help children feel like it is really their place, and help attendance grow.

The Philbrook Museum MyMuseum program is a great example. In this program Philbrook visitors ages 4-18 register for this free program and receive an art supply case, sketchpad, and pencil. Each month MyMuseum participants return to Philbrook and receive an art card, which features an explanation of an art object from the Philbrook’s collection as well as a new art supply for their kit.

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There is so much for families in art museums. Children are naturally curious, and art provides great opportunities for kids to question what they see. By providing a few supports, families can see their local art museum as an exciting part of their local community.

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Header Image: Miller Family Free Day at Portland Art Museum (Portland, Oregon). Photo by Cody Maxwell.

About the Author

megdavisMEG DAVIS: Founder of Explorable Places (www.explorableplaces.com), an online platform that helps museums connect to parents and teachers around curriculum aligned field trips and learning opportunities. Before starting Explorable Places, Meg worked as an elementary educator in both formal and informal settings. Meg has her BA in American Cultural Studies and Education from Bates College and an MS in Childhood Education from Hunter College.

The Urgency of Empathy & Social Impact in Museums

Written by Mike Murawski

“We are in more urgent need of empathy than ever before.”

This quote has been on my mind often over the past days, weeks, months, and sadly, years—as senseless acts of violence and hatred hit the headlines at a numbing pace of regularity.  This past Friday was no different, as we all awoke to the horrific news from Dallas, during a week when the country was already reeling from news of the deaths of Alton Sterling and Philando Castile.  We’re also seeing an alarming spike in hate crimes and xenophobia in the UK after ‘Brexit’ that correspond in unsettling ways to divisive rhetoric and acrimonious tone of Republican nominee Donald Trump’s presidential campaign.  All of this as we are still processing the Pulse nightclub attack in Orlando, where 49 individuals lost their lives.

I think in moments like these, it’s important for museums—and the people who work for them—to pause and reflect on the roles that we serve within our communities. Yes, museums are institutions that hold collections. But they can also serve a powerful role with our communities as active spaces for connection and coming together, for conversation and dialogue, for listening and sharing. Museums can be spaces for individual stories and community voices. They can be a space for acknowledging and reflecting on differences, and for bridging divides. They can be spaces for growth, struggle, love, and hope.

The words at the beginning of this post come from Roman Krznaric, author of Empathy: Why It Matters, and How to Get It and founder of the Empathy Library. Krznaric is among a growing chorus of voices who see an urgent need for empathy and human understanding in an era too often marked by violence, hatred, resentment, self-interest, and toxic political and social debates. In his TEDx Talk “How to Start an Empathy Revolution,” he defines empathy:

“Empathy is the art of stepping into the shoes of another person and looking at the world from their perspective. It’s about understanding the thoughts, the feelings, the ideas and experiences that make up their view of the world.”

In September 2015, Krznaric put these ideas into practice in the realm of museums with the development of  the Empathy Museum, dedicated to helping visitors develop the skill of putting themselves in others’ shoes. Its first exhibit, “A Mile in My Shoes,” did quite literally that, setting up in a shoe shop where visitors are fitted with the shoes of another person, invited to walk a mile along the riverside while being immersed in an audio narrative of this stranger’s life, and then write a short story about it. With contributions ranging from a sewer worker to a sex worker, the stories covered different aspects of life, from loss and grief to hope and love.  

Photo of stories written by visitors participating in the "A Mile in My Shoes" exhibit
Stories written by visitors participating in the “A Mile in My Shoes” exhibit, Empathy Museum. Photo from http://thecuriouslives.com/

Developing empathy has the potential to create radical social change, “a revolution of human relationships,” Krznaric states.  So how can we spark this empathy revolution in museums?

Museums Are Us, Not It

I want to start by making an important foundational point about how we talk about museums.  When we talk about them only as brick-and-mortar institutions or as ‘it’, it becomes easier to distance ourselves from the human-centered work we do.  So it’s absolutely essential to remember that museums are made of people (yes, just like Soylent Green): from directors, board members, patrons, and curators to educators, guest services staff, registrars, conservators, security guards, volunteers, maintenance and facilities workers, members, visitors, etc.  I am reminded of this by the Director of Learning at the Tate, Anna Cutler, whose memorable 2013 Tate Paper discussed institutional critique and cultural learning in museums.  In it, she quotes artist Andrea Fraser:

“Every time we speak of the ‘institution’ as other than ‘us’ we disavow our role in the creation and perpetuation of its conditions.”

This is an important basis for any discussion of empathy and museums, since it defines the vision, mission, and work of a museum as the vision, mission, and work of the people who belong to that museum.  So if we, myself included, say “museums must be more connected to their communities,” we’re really talking about what the people that make up the museum need to focus on – being more connected to our communities. We are inseparable from the institution, in other words. Any critique of museums is a critique of us; and any change needing to happen in museums is, therefore, a change that needs to start with us.

The Growing Role of Empathy in Museum Practice

Krznaric’s work with the Empathy Museum is but one small example of the types of civically-engaged, human-centered practices that have been instituted in an effort to expand the role that museums serve in building empathy and human connection in our communities.  Staff working for museums across the globe are launching new efforts to bring people together, facilitate open dialogue, and elevate the voices and stories of marginalized groups to promote greater understanding.

For example, I continue to be amazed and inspired by the Multaqa project developed last year by Berlin’s state museums, which brings in a group of refugees from Iraq and Syria to serve as Arabic-speaking guides. The project title, Multaqa, means “meeting point” in Arabic.  The tours are designed to give refugees and newcomers access to the city’s museums and facilitate the interchange of diverse cultural and historical experiences.  The tours have been so popular, according to a recent report, that the organizers are looking to expand the program to include “intercultural workshops, which the Berlin public can also participate in.”

Here at the Portland Art Museum, the Object Stories initiative (which began back in 2010) has continued to embrace storytelling and community voices here in Portland.  A recent exhibition that opened earlier this year featured powerful stories and personal objects from the local refugee community.  The exhibition was co-created with Portland Meet Portland, a local non-profit focused on welcoming immigrants and refugees arriving in our city by creating mutually beneficial mentoring opportunities that promote cross-cultural learning, enhance work skills, and build trust.

The work of Portland Meet Portland and this Object Stories exhibition helped to highlight the important contributions that  immigrants and refugees bring to their new homes here in Oregon, and also offered this area’s longer-term residents an opportunity to learn from these newcomers—their stories, resilience, and unique cultures. Visitors to the gallery (probably around 60,000 people) had the opportunity to listen to participants’ stories, leave a welcome message for these storytellers, and learn more about advocacy efforts and local non-profits working with immigrant and refugees in Portland (which ranks 11th among US cities resettling international refugees).

Photo of Object Stories gallery during exhibition "Person, Place, Thing: Objects and the Making of a New Life."
Photo of Object Stories gallery during exhibition “Person, Place, Thing: Objects and the Making of a New Life.” Photo by Cody Maxwell.

The Canadian Museum for Human Rights, an inspiring institution in so many ways, currently houses six different exhibits that explore the tragic story and legacy of the Indian Residential School system, one of Canada’s most pressing human rights concerns. As a national museum and hub of human rights education, the Museum has an important role to play in efforts towards reconciliation between Indigenous and non-Indigenous people in Canada. As is stated in the 2015 summary report of Canada’s Truth and Reconciliation Commission (TRC): “Through their exhibits, education outreach, and research programs, all museums are well positioned to contribute to education for reconciliation.” The team at the Canadian Museum of Human Rights is also working to keep the conversation alive and involve the voices of its communities, especially through its “Share Your Story” project that allows anyone to record their own story about human rights or listen to the individual experiences of others.

In their book Cities, Museums, and Soft Power, Gail Dexter Lord and Ngaire Blankenship discuss the human social behaviors of bridging and bonding that museums have the distinct potential to promote and amplify, especially through public programs, education, and exhibitions.  Their final essay offers a comprehensive set of strategies for how museums can be of greater value to their cities and communities:

“Museums and cities have a strong role to play together in bridging and bonding. They bring people together at similar life stages … or with identity in common … where they can share their experiences. Museums also bridge among identities, offering a public place to bring different groups together around similar interests.” (p. 222)

The International Museum of Folk Art’s Gallery of Conscience, inaugurated in 2010, serves as truly unique and visionary example of how museums are experimenting in this area.  The Gallery’s goal is to be an agent of positive social change by engaging history, dialogue, and personal reflection around issues of social justice and human rights. Since the gallery’s inception, exhibitions in this space have explored how traditional artists come together in the face of change or disaster to provide comfort, counsel, prayer, and hope through their art. This focus has earned the space membership in the International Coalition of the Sites of Conscience.

Exhibitions in the Gallery of Conscience are “community-driven, co-created, collaborative, participatory, and cumulative,” according to a press release. “Visitors and community members become part of the conversation from the very beginning—helping to shape the exhibitions and contribute to the dialogue throughout the exhibition’s run.” In 2013-14, the Gallery’s exhibition “Let’s Talk About This” focused on folk artists’ responses to HIV/AIDS through  artist and visitor participation, community programs, and a digital storytelling project with LGBTQ youth developed in partnership with N’MPower and Youth Media Project.  The oral histories that were collected were incorporated into the exhibition through listening stations, and also became part of the dialogue-based programs related to the exhibition.

The Gallery of Conscience at the Museum of International Folk Art and N'MPower worked with Youth Media Project mentors to record digital oral histories of the radio show Audio Revolution!
The Gallery of Conscience at the Museum of International Folk Art and N’MPower worked with Youth Media Project mentors to record digital oral histories of the radio show Audio Revolution! Photo from http://www.sitesofconscience.org/

Building a Broader Culture of Advocacy

The type of museum practice I’ve highlighted is certainly not new.  Many of us read about this work in museum blogs (such as Incluseum, Thinking About Museums, Visitors of Color, Queering the Museum, Brown Girls Museum Blog, etc.) and emails from the Center for the Future of Museums or Museum Hack. Many of us work on programs like these ourselves. But what concerns me is that across much of this practice, I find a lack of a broader institutional culture of support.  Too many community-based projects like the ones I mention above end up being relegated to education staff, isolated from the core mission of an institution, or left entirely invisible.  And this lack of supports extends beyond the walls of the museum. When journalists, scholars, and critics write about museums and exhibitions, they frequently ignore or denigrate the spaces that invite visitor engagement and community participation.  There are even individuals in my own field of museum education who refer to empathy-building practices and affective learning strategies as too “touchy feely.”

We museum people need to work together to build a stronger, collective culture of support and advocacy for museum practice based in empathy, inclusion, and social impact. This is some of the most meaningful, relevant work happening in museums right now. People across our institutions—not just educators but directors, curators, marketing staff, board members, donors, etc.—need to be publicly and visibly proud of the programs, exhibitions, and projects that actively embrace individual stories, dialogue about provocative questions, and the diverse and rich lived experiences of those living in our communities.  More comprehensive support for this work can lead to an expanded focus on social impact and community engagement in a museum’s strategic goals and mission, in its exhibition and program planning process, and in its allocation of resources.

So let’s all be more proud of the work we’re doing in museums to bring people together and learn more about ourselves and each other — from tiny one-off gatherings and events to much larger sustained initiatives.

Time for an Empathy Revolution in Museums

How do we start an empathy revolution in museums?  How do we more fiercely recognize and support the meaningful work that museum professionals are already leading to support open dialogues around the challenging, relevant issues of our time? And how do we radically expand this work to build a stronger culture of empathy within museums — one that measures future success through our capacity to bring people together, foster conversations, and contribute to strong and resilient communities?

In 2013, the Museums Association of the UK launched its Museums Change Lives campaign, establishing a set of principles based on research, conferences sessions, online forums, open public workshops, and discussions with charities and social enterprises.  I  think the core principles they developed from their vision for the social impact of museums (a must read!) are worth sharing to move this discussion forward and enact change:

  • Every museums is different, but all can find ways of maximizing their social impact.
  • Everyone has the right to meaningful participation in the life and work of museums.
  • Audiences are creators as well as consumers of knowledge; their insights and expertise enrich and transform the museum experience for others.
  • Active public participation changes museums for the better.
  • Museums foster questioning, debate, and critical thinking.
  • Good museums offer excellent experiences that meet public needs.
  • Effective museums engage with contemporary issues.
  • Social justice is at the heart of the impact of museums.
  • Museums are not neutral spaces.
  • Museums are rooted in places and contribute to local distinctiveness.

These principles, as with much of their vision, are inspiring — but too often we stop there, feeling inspired but lacking action.  The Museums Association report continues, “It’s time for your museum to respond to hard times by making a bigger difference. It’s time for you to play your part in helping museums change people’s lives.” The report concludes with a pretty spot-on set of 10 actions that will help your museum improve its social impact. Here is a slightly abbreviated, edited list:

  1. Make a clear commitment to improve your museum’s social impact (ie. having strategic goals).
  2. Reflect on your current impacts; listen to users and non-users; research local needs.
  3. Research what other museums are doing.
  4. Seek out and connect with suitable partners.
  5. Work with your partners as equals.
  6. Allocate resources.
  7. Innovate and be willing to take risks.
  8. Reflect on and celebrate your work. Learn from and with partners and participants.
  9. Find ways for partners and participants to have a deep impact on your museum. Bring more voices into interpretation and devolve power.
  10. Strive for long-term sustained change based on lasting relationships with partners and long-term engagement with participants.

Print these out, put them on your office wall, bring them to staff meetings, share these with your visitors and audiences, and have some open conversations about the “so what” of museums.  Take these principles and action steps seriously.  Build a broader team to advocate for the work you’re already doing at your institution; rethink existing programs; and bravely propose new projects and partnerships that better serve your community.  See how a human-centered focus on empathy and social impact might change your own practice, your museum, and your community.

“The best museums are now striving to realise their full potential for society and are far more than just buildings and collections. They have two-way relationships with communities…. They are becoming increasingly outward looking, building more relationships with partners. They are welcoming more people as active participants.” (Museums Change Lives)

Let’s be a part of making this happen!

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About the Author

headhot-cannonbeachMIKE MURAWSKI: Founding editor of ArtMuseumTeaching.com and currently Director of Education & Public Programs at the Portland Art Museum. Mike earned his MA and PhD in Education from American University in Washington, DC, focusing his research on educational theory and interdisciplinary learning in the arts. Prior to his position at the Portland Art Museum, he served as Director of School Services at the Saint Louis Art Museum as well as head of education and public programs at the Mildred Lane Kemper Art Museum at Washington University. He currently also serves as the Pacific Region Director for the Museum Division of the National Art Education Association.  Mike has given lectures and led workshops at institutions across the United States, including the Los Angeles County Museum of Art, National Gallery of Art, Nelson Atkins Museum of Art, and Phoenix Art Museum, among many others.  He is passionate about how we can come to see museums as creative sites for transformative learning and how we can take full advantage of the powerful types of learning, public participation, and community engagement that museums can offer. Mike’s postings on this site are his own and don’t represent the Portland Art Museum’s positions, strategies, or opinions.

Designing an Inclusive Audio Guide, Part 1

Written by Desi Gonzalez, The Andy Warhol Museum

Reposted from The Warhol: Blog, the institution’s online presence for stories about the museum and its exhibitions, programs, education programs, and other news.  Check it out, and learn more about the exciting work happening at The Warhol!

This is the first post in a series on the development process of The Warhol’s new audio guide. 

In 1964, Andy Warhol moved to a new studio in a large New York City loft and covered its walls with silver paint and aluminum foil. Dubbed the Silver Factory, this space became known as a gathering place for artists, friends, and celebrities.

The “open-door policy” of the Factory is something that we’re inspired by at The Warhol as we endeavor to create a communal and inclusive environment within the walls of our museum. One way we’re becoming a more inclusive place is through our commitment to making the museum friendly to visitors of all abilities. Later this summer, we’ll be soft-launching a new audio guide that takes an inclusive design approach. According to the Canadian Museum of Human Rights, this is a philosophy that designs with all users in mind from the outset:

“The inclusive design approach will ensure the museum experience is not only accessible for all ages and abilities, but is enriching and satisfying for all. It is not a design style, but an orientation to design.”

Through a series of posts on The Warhol Blog (cross-posted here at ArtMuseumTeaching.com), we’ll dive into the process behind our new audio app, which soft-launches later this summer in a limited release and will be available to all museum visitors this fall.

The story starts in the summer of 2014, when my predecessors in charge of digital engagement partnered with the education department to develop experiences for visitors who are blind or have low vision. One component of the project was an audio guide in conjunction with the exhibition Halston and Warhol: Silver and Suede. We used low-energy Bluetooth beacons to push content out to visitors based on where they are located in the museum—no need to read numbers on a wall label and type them into a device! Instead, the iOS application notifies you when there is relevant audio nearby.

In conjunction with the app, we also partnered with David White of Tactile Reproductions, LLC, to produce tactile representations of artwork in The Warhol’s collection. Tactile reproductions reimagine the contours and colors of an artwork as different relief layers, allowing visitors to use touch to gain an understanding of what a work looks like. Together, the audio guide app and the tactile reproductions allow visitors with visual impairments to delve into Warhol’s life and practice through senses beyond sight.

Working with our partners at Tactile Reproductions, LLC, to create the Andy Warhol artwork tactile reproductions. This one is a representation of Marilyn Monroe.
Working with our partners at Tactile Reproductions, LLC, to create the Andy Warhol artwork tactile reproductions. This one is a representation of Marilyn Monroe.

We learned a lot from these prototypes, but they were just the start. Since the beginning of this year, we’ve been hard at work to turn these prototypes into a reality. From the beginning of the process, we’ve kept four things in mind:

1. Put users first

We are committed to building an audio guide experience not just for community members with visual impairments, but with them as well. In our design process, we’ve worked closely with consultants with varying degrees of blindness. We talked to our partners even before we drew a single wireframe, exploring what makes a great museum experience and how they use technology. We also bring in our consultants to test prototypes at different stages of the process, allowing the findings from these sessions to guide the next step.

2. Don’t just build for accessibility

We strongly believe that if we design with different abilities in mind, we can craft a better experience for everyone. Even though we’re designing first for visitors with visual impairments, the audio guide will be available to all. Our consultants told us that they like to come to museums with friends and family, so whatever we design should be built for a social experience. Additionally, we currently don’t have an audio guide—and our front desk staff tells us this is one of the most common requests they get.

3. Reimagine the audio guide

Since we started from scratch with this audio guide, this was a great opportunity to depart from the usual way of doing things. We’re not the only ones rethinking the traditional audio guide: The newly-opened Broad Museum in Los Angeles is taking a cue from the irreverent and conversational tone of podcasts in their audio app; the British Museum has experimented with tours with longer audio files organized around themes rather than objects; and SFMOMA has designed a fully-immersive audio experience. In future blog posts, we’ll describe how we’re taking a different approach, splitting up audio content into smaller, modular stops and allow visitors to dive deeper if they’d like to learn more.

Testing the audio guide with our community partners.
Testing the audio guide with our community partners.

4. Start small, dream big

Everything I’ve described above is a tall order! From the outset of the project, we decided getting it right was more than ticking off all the checkboxes. For version one of the app, we have focused on only one floor of the building—floor 7, which displays works and artifacts from Warhol’s birth through to the early 1960s—but we’ve made it as complete an experience as possible. After launching and refining version one of the app, we want to expand to other floors of the museum.

Reviewing an exhibition floor plan with our community partners.
Reviewing an exhibition floor plan with our community partners.

Over the course of this blog series, we’ll be delving into everything from the user research we’ve done in conjunction with our blind and low-vision partners, to the process of imagining a new kind of audio experience, to the technical trials and tribulations of wrangling beacons and building our app from scratch. We’re glad you’ve joined us!

Accessibility initiatives at The Warhol are generously supported by Allegheny Regional Asset District, The Edith L. Trees Charitable Trust, and the FISA Foundation in honor of Dr. Mary Margaret Kimmel.

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Header Image: The Andy Warhol Museum by Scoobyfoo, Flickr.com, minor cropping to fit header size. CC BY-NC-ND 2.0

LGBTQ Alliance’s Welcoming Guidelines for Museums

the incluseum

Most of us agree that inclusion is important. However, we might be unsure how to activate this positive ideal in our daily professional practices. Where to begin when so much change and transformation seems needed? This week, we are excited to feature the Welcoming Guidelines that the LGBTQ Alliance, a professional network of the American Alliance of Museum (AAM), has been developing over the last couple years. These guidelines can certainly inform and help facilitate action. Thank you to Renae Youngs for introducing Incluseum readers to these guidelines that have been gathered in this document.

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Over the past two years, an AAM professional network has been developing a broad set of Welcoming Guidelines to help museums be more inclusive of lesbian, gay, bisexual, transgender and queer staff and visitors. The Guidelines touch on all areas of museum work, are available for free online, and launched at

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